Alpha Full Coverage Plan mirrors your manufacturers
plan. This is the most comprehensive coverage in the
industry. This plan was designed to extend your original
manufacturer's coverage that your vehicle came with.
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ALPHA FULL
COVERAGE DETAILS*
For
the most accurate and up to date description of coverage,
please view the actual contract here: Alpha
Full Coverage Contract
FOLLOWING MAINTENANCE
AND PARTS EXCLUDED:
Incidental or consequential damages or loss caused by
a breakdown of components (or otherwise) including property
damage, personal injury, inconvenience, and loss of
Vehicle use. Punitive damages are also expressly excluded.
Repairs covered by the manufacturer warranty on the
covered Vehicle, manufacturer recalls, and factory service
bulletins. Any warranty on parts and/or labor from any
party other than the Administrator supersedes this Contract.
If the Vehicle or specific components on the Vehicle
have a warranty, You are responsible for seeking coverage
from the entity that provides the warranty. You are
then subject to the terms and conditions of that warranty.
The Administrator has no liability for that repair or
any costs or inconvenience associated with that repair.
Repairs required because of collision, abuse, operation
without proper lubrication or coolant, road conditions,
misuse, negligence, exposure, alterations, lift-kits,
oversize tires, racing, accidents, fires, floods, riots,
acts of vandalism, theft, or terrorism. Any other losses
normally covered by causality insurance. Repairs required
due to lack of proper and responsible maintenance, abuse
through improper towing, and abuse through continued
operation of an impaired Vehicle that shows signs of
a clear mechanical problem. Any repair required due
to normal wear and tear. Repairs required due to overheating,
regardless of the cause of overheating, or repairs required
due to loss of fluids, regardless of the cause of the
loss of fluids. These include, but are not limited to,
loss of engine oil, coolant, transmission fluid, freon,
power steering fluid, or axle grease. Repairs to be
covered components that are performing the function
for which they were designed.
Any repair to valves or worn piston rings where the
malfunction is low compression and/or oil consumption.
No coverage will be granted under this contract for
any damage caused by failure to maintain the Vehicle
to the standards of the manufacturer. This includes,
but is not limited to, failures resulting from aftermarket
modifications. Examples include, but are not limited
to, suspension lift kits, superchargers, nitrous oxide
kits, GPS systems, lighting accessories, and stereo
systems. No coverage will be granted to Vehicles that
are used for commercial, rental, or delivery purposes.
Manual transmission claims will not be covered if, at
the time of failure, the clutch components are worn
to the extent that replacement is required. Pre-existing
conditions are not covered by this service contract.
Tires, battery, all glass, lenses, sealed beams, light
bulbs, brake rotors and drums, shock absorbers, exhaust
components, catalytic converter, charcoal canisters,
door handle assemblies, speakers, telephones, televisions,
AM/FM radio/cassette/CD players exceeding three hundred
dollars ($300) repair or replacement costs, GPS/Navigation
systems exceeding three hundred dollars ($300) repair
or replacement costs, combination GPS/navigation &
radio units exceeding three hundred dollars ($300) repair
or replacement costs, DVD players, game centers, audio/video
equipment, radar detectors, touch screens and/or voice
activated accessories, voice recognition systems, safety
restraint systems to include airbags and related components,
fusable links and fuses, circuit boards, head light
assemblies, tail light assemblies, shop supplies, hazardous
waste charges, bolts, screws, nuts, washers.
Any parts replacement or service which is considered
normal maintenance by the manufacturer including but
not limited to: tune-ups, carburetor adjustments, oil
changes, chassis lubrication, engine adjustments, fuel
system cleaning, repairs related to fuel or oil contamination,
spark plugs and wires, front end alignments including
adjustments/alignments to Covered Repairs, wheel balancing,
positive crankcase ventilation valves, filters, belts,
hoses, constant velocity and double offset joint seals
and/or boots, brake linings or pads, manual clutch assemblies,
friction disc, throwout bearings, pressure plate, manual
hydraulic linkages, the following emission components:
purge sensors/solenoids/valves, vacuum canister, vapor
return canister, vapor return lines/valves, air pump/lines/valves,
emission vapor sensors, gas cap/filler neck.
Imperfection in paint, trim or other appearance items,
squeaks, rattles, wind noises, water leaks, body, door
and glass alignment, weather strips, trim moldings,
bright metal, chrome, upholstery, carpet, paint, outside
ornamentation, bumpers, sheet metal, vinyl and convertible
tops and assemblies, tires, rims, and door hinge assemblies.
ALL PARTS NOT LISTED
ABOVE ARE COVERED
EMERGENCY ROADSIDE ASSISTANCE:
Call toll-free 1-800-451-0459
Lockout Services:
If You lose Your keys or are unable to unlock
Your Vehicle You will be entitled to $100.00 toward
the cost of a locksmith.
Flat tire: Provider will dispatch a
service person to change Your Vehicle’s damaged
tire to a usable spare.
Fuel at No Charge: You will be provided
(3) three gallons of fuel at no charge to You - enough
to get You to safety.
Dead Battery: Provider will clean off
Your battery cables and jump start Your car.
Towing: When towing is necessary, Vehicle
is towed to the selling dealer or the nearest authorized
service facility within 150 miles. Provider will pay
$100.00 toward winching service if needed to relocate
Your Vehicle to a safe place.
24-Hour Assistance: When You're on
the road, the provider can get an emergency message
to loved ones or receive them for You during weather
or roadside emergencies. Provider will also make arrangement
to transport You up to 150 miles when Your Vehicle is
disabled.
To Obtain Service: Please call direct to obtain
Emergency Roadside Service at 1-800-451-0459. Service
will provide a locksmith if such service is deemed necessary;
however, service must make all judgments as to the necessity
of such service. Service response will be prompt. Service
cannot be held responsible for delays that are caused
by actions beyond our control, including, but not limited
to, severe weather or traffic conditions.
CONTRACT BENEFITS
Labor Coverage: The labor required
to repair or replace all parts covered under this service
contract shall be as defined in the ALLDATA or Mitchell
software. Administrator will also cover up to one hour
of diagnostic charges (up to sixty five dollars ($65))
per approved claim.
Rental Coverage: Administrator
will cover 1 day of rental for every 4 hours of covered
labor (as defined in the ALLDATA or Mitchell software).
Downtime waiting for parts or scheduling for service
is not included. Administrator will reimburse purchaser
up to $25.00 per day. The total rental coverage cannot
exceed $150. Receipts will only be accepted from licensed
rental car agencies.
*Rates and coverage provided on
this site are for informational purposes only and subject
to change. Please refer to the Extended
Service Contract for complete descriptions of the
coverage. We use the terms 'Warranty' and 'Extended
Warranty' interchangeably with 'Vehicle Service Contract'
and 'Extended Service Contract' for marketing purposes
only.
