Alpha Full Coverage Contract
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| ALPHA FULL
COVERAGE CONTRACT |
WHAT IS COVERED
The Mechanical Breakdown of any Vehicle components
(parts), except for the exclusions listed under "What
is Not Covered."
EMERGENCY ROADSIDE ASSISTANCE
– Call toll-free 1-800-451-0459
Lockout Services: If
You lose Your keys or are unable to unlock Your Vehicle
You will be entitled to $100.00 toward the cost of a
locksmith.
Flat tire: Provider will
dispatch a serviceperson to change Your Vehicle’s
damaged tire to a usable spare.
Fuel at No Charge: You
will be provided (3) three gallons of fuel at no charge
to You - enough to get You to safety.
Dead Battery: Provider
will clean off Your battery cables and jump start Your
car.
Towing: When towing is
necessary, Vehicle is towed to the selling dealer or
the nearest authorized service facility within 150 miles.
Provider will pay $100.00 toward winching service if
needed to relocate Your Vehicle to a safe place.
24-Hour Assistance: When
You're on the road, the provider can get an emergency
message to loved ones or receive them for You during
weather or roadside emergencies. Provider will also
make arrangements to transport You up to 150 miles when
Your Vehicle is disabled.
To Obtain Service: Please
call direct to obtain Emergency Roadside Service at
1-800-451-0459. Service will provide a locksmith if
such service is deemed necessary; however, service must
make all judgments as to the necessity of such service.
Service response will be prompt. Service cannot be held
responsible for delays that are caused by actions beyond
our control, including, but not limited to, severe weather
or traffic conditions.
CONTRACT BENEFITS
Labor Coverage: The labor
required to repair or replace all parts covered under
this service contract shall be as defined in the ALLDATA
or Mitchell software. Administrator will also cover
up to one hour of diagnostic charges (up to sixty five
dollars ($65)) per approved claim.
Rental Coverage: Administrator
will cover 1 day of rental for every 4 hours of covered
labor (as defined in the ALLDATA or Mitchell software).
Downtime waiting for parts or scheduling for service
is not included. Administrator will reimburse purchaser
up to $25.00 per day. The total rental coverage cannot
exceed $150. Receipts will only be accepted from licensed
rental car agencies.
WHAT IS NOT COVERED:
1. ANY REPAIRS DONE WITHOUT AUTHORIZATION BY ADMINISTRATOR.
2. If a failure occurs on a covered part within both
90 days and 1,000 miles, the failure will be determined
pre-existing condition.
3. Any loss when the Vehicle’s odometer has been
tampered with, altered, allowed to remain nonfunctional,
disconnected or broken.
4. Incidental or consequential damages or loss caused
by a breakdown of components (or otherwise) including
property damage, personal injury, inconvenience, and
loss of Vehicle use. Punitive damages are also expressly
excluded.
5. Repairs covered by the manufacturer warranty on the
covered Vehicle, manufacturer recalls, and factory service
bulletins. Any warranty on parts and/or labor from any
party other than the Administrator supersedes this Contract.
If the Vehicle or specific components on the Vehicle
have a warranty, You are responsible for seeking coverage
from the entity that provides the warranty. You are
then subject to the terms and conditions of that warranty.
The Administrator has no liability for that repair or
any costs or inconvenience associated with that repair.
6. Repairs required because of collision, abuse, operation
without proper lubrication or coolant, road conditions,
misuse, negligence, exposure, alterations, lift-kits,
oversize tires, racing, accidents, fires, floods, riots,
acts of vandalism, theft, or terrorism. Any other losses
normally covered by causality insurance.
7. Repairs required due to lack of proper and responsible
maintenance, abuse through improper towing, and abuse
through continued operation of an impaired Vehicle that
shows signs of a clear mechanical problem. Any repair
required due to normal wear and tear.
8. Repairs required due to overheating, regardless of
the cause of overheating, or repairs required due to
loss of fluids, regardless of the cause of the loss
of fluids. These include, but are not limited to, loss
of engine oil, coolant, transmission fluid, freon, power
steering fluid, or axle grease.
9. Repairs to be covered components that are performing
the function for which they were designed.
10. Any repair to valves or worn piston rings where
the malfunction is low compression and/or oil consumption.
11. No coverage will be granted under this contract
for any damage caused by failure to maintain the Vehicle
to the standards of the manufacturer. This includes,
but is not limited to, failures resulting from aftermarket
modifications. Examples include, but are not limited
to, suspension lift kits, superchargers, nitrous oxide
kits, GPS systems, lighting accessories, and stereo
systems.
12. No coverage will be granted to Vehicles that are
used for commercial, rental, or delivery purposes.
13. Manual transmission claims will not be covered if,
at the time of failure, the clutch components are worn
to the extent that replacement is required.
14. Pre-existing conditions are not covered by this
service contract.
15. Tires, battery, all glass, lenses, sealed beams,
light bulbs, brake rotors and drums, shock absorbers,
exhaust components, catalytic converter, charcoal canisters,
door handle assemblies, speakers, telephones, televisions,
AM/FM radio/cassette/CD players exceeding three hundred
dollars ($300) repair or replacement costs, GPS/Navigation
systems exceeding three hundred dollars ($300) repair
or replacement costs, combination GPS/navigation &
radio units exceeding three hundred dollars ($300) repair
or replacement costs, DVD players, game centers, audio/video
equipment, radar detectors, touch screens and/or voice
activated accessories, voice recognition systems, safety
restraint systems to include airbags and related components,
fusable links and fuses, circuit boards, head light
assemblies, tail light assemblies, shop supplies, hazardous
waste charges, bolts, screws, nuts, washers.
16. Any parts replacement or service which is considered
normal maintenance by the manufacturer including but
not limited to: tune-ups, carburetor adjustments, oil
changes, chassis lubrication, engine adjustments, fuel
system cleaning, repairs related to fuel or oil contamination,
spark plugs and wires, front end alignments including
adjustments/alignments to Covered Repairs, wheel balancing,
positive crankcase ventilation valves, filters, belts,
hoses, constant velocity and double offset joint seals
and/or boots, brake linings or pads, manual clutch assemblies,
friction disc, throwout bearings, pressure plate, manual
hydraulic linkages, the following emission components:
purge sensors/solenoids/valves, vacuum canister, vapor
return canister, vapor return lines/valves, air pump/lines/valves,
emission vapor sensors, gas cap/filler neck.
17. Imperfection in paint, trim or other appearance
items, squeaks, rattles, wind noises, water leaks, body,
door and glass alignment, weather strips, trim moldings,
bright metal, chrome, upholstery, carpet, paint, outside
ornamentation, bumpers, sheet metal, vinyl and convertible
tops and assemblies, tires, rims, and door hinge assemblies.
DEFINITIONS
Administrator Refers to Alpha Warranty Services, P.O.
Box 593, Draper, UT 84020.
Agreement, Contract Refers to this Service Agreement
Contract.
Contract Lienholder Refers to the entity (if any) that
has made a loan to You to finance this contract.
Coverage Refers to the coverage afforded under this
contract.
Covered Repair Refers to a repair or replacement of
any covered part(s) approved by the Administrator.
Deductible Refers to the Deductible amount You will
need to pay as shown above, per repair visit.
Mechanical Breakdown The inability of any covered component
to perform the function for which it was designed. Mechanical
Breakdown does not include the gradual reduction in
operating performance where a failure has not occurred.
Pre-existing A condition and/or failure normally manifested
through the gradual reduction in operating performance
and whose condition may reasonably be assumed to have
existed prior to the sale date/miles of this contract.
This includes any part that was broken, was worn beyond
serviceable limits, or making noise at the time of purchase.
Any component or system that was not functioning properly
upon the first attempt to operate is also considered
pre-existing and includes, but is not limited to: four
wheel drive, air conditioning, and electrical components.
All covered parts must be in good working order prior
to sale for the Vehicle to qualify for this service
contract. Failures or breakdowns resulting from pre-existing
conditions are the responsibility of the service contract
purchaser.
Vehicle Refers to the Vehicle covered by this Contract,
as identified on the front of this Contract.
Vehicle Lien holder Refers to the entity (if any) that
has made a loan to You to finance the Vehicle, as identified
on the front of this contract.
Wear and Tear Surcharge Surcharge that when applied,
repairs or replaces any covered part that wears beyond
the auto manufacturer’s recommended tolerances.
We, Us, and Our Refers to Administrator or Seller
You, Your, Contract Holder Refers to the purchaser of
this Contract.
4WD/AWD Vehicles Surcharge Surcharge that when applied,
extends coverage to covered parts of 4WD/AWD automobiles.
Diesel Surcharge: Surcharge that when applied, extends
coverage to covered parts of diesel automobiles.
WHAT TO DO IN CASE OF A BREAKDOWN
1. Use all reasonable means to protect
the Vehicle from further damage. This may require
You to stop the Vehicle, turn off the engine, and
have the Vehicle towed. Have Your contract number
ready before You contact the Administrator. Any payment
of the costs of transporting the Vehicle for service
is provided under this Contract exclusively pursuant
to the terms and conditions of this Contract.
2. Contact the Administrator to verify
if a contracted repair facility exists in Your area.
If We do not have a contracted repair facility in
Your area, You shall have the right to recommend a
repair facility which recommendation Alpha Warranty
Services shall make every reasonable effort to honor.
However, Alpha Warranty Services reserves the right
to select another repair facility or send out an inspector
to confirm an actual covered Mechanical Breakdown
if, in its sole judgment Alpha Warranty Services determines
it is necessary under the circumstances.
3. To assure coverage under the terms
of the service contract, an authorization code must
be obtained from the Administrator prior to any repair.
CONTRACT HOLDER OBLIGATIONS
1. In order for this Contract to remain
in force, and to avoid denial of a claim because of
improper maintenance, the Contract Holder is required
to follow the Vehicle manufacturer’s required
maintenance schedule. Some Vehicle manufacturers require
that the timing belt be changed at a specific interval.
(See MAINTENANCE section for details)
2. The Contract Holder must keep and
make available verifiable, signed service/purchase
receipts which show that all maintenance has been
performed within the time and mileage limit requirements.
The Contract Holder is responsible to verify that
the repair facility has obtained an authorization
code prior to any repairs.
3. The Contract Holder is responsible
for authorizing and paying for any tear down or diagnosis
time needed to determine if the Vehicle has a covered
breakdown. If it is subsequently determined that the
repair is needed due to a covered breakdown, We will
pay for such tear down or diagnosis. If the failure
is not a covered breakdown, the Contract Holder is
responsible for payment of such tear down or diagnosis.
MAINTENANCE
To obtain the benefits provided under
this service contract, it is the responsibility of the
Contract Holder to have the engine oil and engine oil
filter changed by a licensed service/repair facility
according to manufacturer’s specifications, whichever
occurs first. In addition, You must maintain all other
covered components (transmission flushes, lubrication,
filters, etc.) (severe maintenance schedule may need
to be followed if conditions apply) as outlined in the
Vehicle owner’s manual. Proper documentation and
verifiable receipts for all maintenance and repairs
will be required in the event of a claim, (handwritten
receipts will not be accepted).
TRANSFER
Upon the sale of the Vehicle by the original
purchaser of this Agreement, this contract may be assigned
to a new purchaser of the Vehicle (only private parties)
only after a written request including the new purchaser’s
name, address and phone number and all maintenance records
performed on the vehicle are sent to and approved by
Alpha Warranty Services along with an assignment fee
of $100.00 paid to Alpha Warranty Services in advance
of the assignment. Transferred contracts are not eligible
for cancellation refunds.
TRANSFER OF MANUFACTURER’S
WARRANTY
The purchaser of this Agreement is responsible
for the transfer and payment of applicable transfer
fees to retain all manufacturer’s warranties available
on Your Vehicle. Failure to transfer the manufacturer’s
warranty can result in non-payment of Your claim where
the manufacturer’s warranty would normally be
in effect if transfer had been made. Alpha Warranty
Services coverage begins at the end of the Manufacturer’s
warranty.
MECHANICAL BREAKDOWN COVERAGE
Repairs will be made with parts of the
like kind and quality. It is expressly understood that
replacement parts and/or components NEED NOT BE NEW,
but may be "used’ or "rebuilt"
and will be guaranteed serviceable. A breakdown is described
as the failure of a part because of the clear defect
therein rendering the covered part incapable of performing
the function for which it was designed. REDUCED OPERATING
PERFORMANCE DUE TO WEAR AND TEAR IS NOT A MECHANICAL
BREAKDOWN AND IS NOT COVERED BY THIS SERVICE CONTRACT.
CANCELLATION
The purchaser may cancel this Agreement
by first notifying the selling dealer where the Agreement
was purchased and by receiving from them an odometer
statement indicating the odometer reading at the date
of the request for cancellation. The odometer statement
along with a short letter stating the reason for cancellation
and current date must then be faxed or mailed to Alpha
Warranty Services. Cancellation requests with incomplete
information will not be processed.
If the purchaser cancels this Agreement
within the first thirty (30) days, Alpha Warranty Services
will refund the entire Agreement purchase price, less
any claims paid and a fifty dollar ($50) administration
fee. If this Agreement is canceled after the first thirty
(30) days, Alpha Warranty Services will refund the unearned
Agreement purchase price to the purchaser calculated
on a pro rata basis. The refund will be equal to the
lesser amount produced using either the number of days
the Agreement was in force or the number of miles the
Vehicle was driven prior to cancellation, less an administration
fee of fifty dollars ($50)
If the Vehicle and this Agreement have
been financed, the Lienholder shown on the service contract
may cancel this Agreement for nonpayment or if the Vehicle
is declared a total loss or is repossessed. This right
of cancellation does not confer ownership of this Agreement
to the Lienholder or otherwise entitle the Lienholder
to performance under this Agreement. In the event that
the cost of this Agreement is part of a retail sales
contract, then the lender of the said sales contract
shall be sole payee of any refund check. In the case
of a total loss or repossession, the Lienholder shall
be the sole payee of any refund check. The selling dealer
is responsible for their portion of the service contract
refund.
Alpha Warranty Services may cancel this
Agreement based on one or more of the following reasons:
(A) nonpayment of the Agreement purchase price by the
purchaser or selling dealer; (B) a material misrepresentation
made by the purchaser or selling dealer; or (C) a substantial
breach of duties by the purchaser or the selling dealer
relating to the Vehicle or its use. If this Agreement
is cancelled by Alpha Warranty Services, the refund
will be the unearned Agreement purchase price to the
purchaser calculated on a pro rata basis. The refund
will be equal to the lesser amount produced using either
the number of days the Agreement was in force or the
number of miles the Vehicle was driven prior to cancellation,
less a cancellation fee of fifty dollars ($50). Your
state may differ; see State Endorsements.
DUTY OF PURCHASER
When a Mechanical Breakdown occurs, the
purchaser shall protect the Vehicle, whether or not
such Mechanical Breakdown is covered by this service
contract. Any further damage to covered or non-covered
parts of the Vehicle due to purchaser’s failure
to protect shall not be recoverable under this service
contract. Continued operation of the Vehicle after any
mechanical failure shall in all cases constitute a failure
to protect the Vehicle. Failure to protect the Vehicle
is not limited to continued operation after mechanical
failure. Other acts of neglect by the purchaser may
constitute a failure to protect. Regular maintenance
service as recommended by the Vehicle manufacturer is
a condition of this service contract.
LIMITS OF LIABILITY
The limits of Alpha Warranty Services
liability will be the lesser of: The reasonable cost
to repair or replace any part with another of like kind
and quality, less deductible. "Reasonable Costs"
are defined as "Charges for the repair or replacement
of parts covered under this Vehicle service contract
at prevailing retail labor rates, using parts of the
like kind and quality, which may include serviceable
used parts or remanufactured parts, as customarily used
in the automobile industry." "Reasonable Costs"
are also limited to charges necessary to correct the
actual cause of a covered Mechanical Breakdown. Repair
cost not necessary to correct the covered Mechanical
Breakdown, but which are recommended as part of the
overall repair is considered "Betterment"
and will not be covered. Charges must not exceed the
Manufacturer’s published parts prices as suggested
list, and the labor hours must not exceed the published
industry-standard times to repair or replace the covered
part(s). The aggregate total of all pending and paid
claims cannot exceed the then-current NADA Retail Value
of the covered Vehicle at the time of repair. All covered
components must be OEM parts factory installed by the
Vehicle OEM manufacturer.
PURCHASER AND VENDOR ACKNOWLEDGE THAT
ANY ACTION OR PROCEEDING AGAINST THE ADMINISTRATOR SHALL
BE SUBJECTED TO THE JURISDICTION OF, AND SHALL HAVE
THE VENUE IN THE MUNICIPAL COURT LOCATED IN SALT LAKE
CITY, SALT LAKE COUNTY, UTAH IF ALLOWED BY STATE LAW.
Our obligations to perform under this
Contract are insured by Prime Insurance Syndicate, Inc./INEX
Policy Number SP0801365. If the Administrator fails
to pay a valid claim under this Contract within sixty
(60) days after You have filed proof of the claim with
the Administrator, then You may make a direct claim
against Prime Insurance Syndicate, Inc./INEX by writing
to Prime Insurance Syndicate, Inc./INEX, PO Box 4439,
Sandy, UT 84091 and include a copy of the paid repair
order or call them at 877-585-2849.
STATE ENDORSEMENTS
Alabama
The following sentence is added to the
section entitled "Cancellation":
"A ten percent (10%) penalty per
month will be added to any refund that is not paid or
credited within forty-five (45) days after Selling Dealer
receives Your request for cancellation".
Alaska
GENERAL PROVISIONS – WHAT IS COVERED:
"This Contract does provide Coverage
if Your Vehicle is used for snow removal, provided Your
Vehicle is properly equipped for such use and is not
used commercially".
GENERAL PROVISIONS – WHAT IS NOT
COVERED:
"This Contract does not provide Coverage
for damages for bad faith, punitive or exemplary damages,
personal injury including bodily injury, property damage
(except as specifically stated in the Contract), and
attorney’s fees".
Arizona
The section entitled "CANCELLATIONS":
1. Claims Incurred or Paid will not be
deducted from Your refund.
2. We will not cancel or void Your service
contract due to;
1. Acts or omissions by us, our assignees
or subcontractors for our failure to provide correct
information or our failure to perform the services
or repairs in a timely, competent workmanlike manner;
2. Pre-existing conditions;
3. Prior use or unlawful acts relating
to the product
4. Misrepresentation by us;
5. Ineligibility for the program including
grey market, high performance and GM diesel autos.
DEFINITIONS;
GREY MARKET is defined as an imported
motor Vehicle which has not been certified for all safety,
emissions and other federal and state standards prior
to the arrival of the Vehicle into the United States.
Arkansas
The following statement is added to YOUR
Vehicle service contract: It is not required that YOU
purchase a motor Vehicle service contract to obtain
financing for a new motor Vehicle.
Connecticut
Connecticut Public Act 97-393, Laws 1987,
requires an automobile dealer to provide a warranty
covering classes of motor Vehicles as follows:
Used Vehicles with a sale price of $3,000
but less than $5,000
Provides coverage for 30 days or 1,500
miles, whichever comes first.
Used Vehicles with a sale price of $5,000
or more
Provides coverage for 60 days or 3,000
miles, whichever occurs first.
The Vehicle You have purchased may be
covered by the law. If so, the following is added to
this Contract: In addition to the dealer warranty required
by this law, You have elected to purchase this Contract,
which may provide You with additional protection during
the dealer warranty period and provides protection after
the dealer warranty has expired. You have been charged
separately only for this Contract. The required dealer
warranty is provided free of charge. Furthermore, the
definitions, Coverages, and exclusions stated in this
Contract apply only to this Contract and are not the
terms of the required dealer warranty.
GENERAL PROVISIONS – Resolution
of Disputes:
A written complaint may be mailed to:
State of Connecticut, Insurance Department, P.O. Box
816, Hartford, CT 06142-0816, Attention Consumer Affairs.
The written complaint must contain a description of
the dispute, the purchase or lease price of the product,
the cost of repair of the product, and a copy of the
Contract. If the Contract is for less than one year,
the Contract shall automatically be extended until such
time as repairs authorized by the Administrator have
been completed on the Approved Vehicle.
Georgia
Obligations under this Contract are guaranteed
by an insurance policy issued by Prime Insurance Syndicate,
Inc./INEX. If a covered claim is not paid within sixty
(60) days after proof of loss has been filed, You may
file a claim directly with the Insurance Company.
CANCELLATION OF VEHICLE SERVICE CONTRACT
SECTION: If this Contract is canceled within the first
sixty (60) days and no claims have been filed, We will
refund the entire Contract price paid. If this Contract
is canceled after the first sixty (60) days ot a claim
has been filed, We will refund an amount of the Contract
price according to the pro-rata method reflecting the
greater of the days in force or the miles driven based
on the term of the plan and the date coverage begins.
An administration fee of 10% of the pro-rata refund
amount will be applied if this Agreement is canceled
by You. In the event of cancellation, the Lienholder,
if any, will be named on a cancellation refund check
as their interest may appear. If You have applied if
this Agreement is canceled by You. In the event of cancellation,
the Lienholder, if any, will be named on a cancellation
refund check as their interest may appear. If You have
canceled this Agreement and have not received the refund
from Us or the Administrator within sixty (60) days
of such cancellation, You may contact the Insurance
Company identified on the Declaration Page.
Hawaii
Hawaii Revised Statutes requires an automotive
dealer to provide a warranty covering certain classes
of used motor Vehicles as follows:
Used Vehicles with less than 25,000 miles
at the time of sale
Provides coverage for 90 days or 5,000
miles, whichever occurs first.
Used Vehicles with 25,000 miles or more
but less than 50,000 miles at the time of sale
Provides coverage for 60 days or 3,000
miles, whichever occurs first.
Used Vehicles with 50,000 miles or more
but not more than 75,000 miles at the time of sale
Provides coverage for 30 days or 1,000
miles, whichever occurs first.
The Vehicle You have purchased may be
covered by this law. If so, the following is added to
this Contract: In addition to the dealer warranty required
by this law. You have elected to purchase this Contract,
which may provide You with additional protection during
the dealer warranty period and provides protection after
the dealer warranty has expired. You have been charged
separately only for this Contract. The required dealer
warranty is provided free of charge. Furthermore, the
Definitions, Coverages, and Exclusions stated in this
Contract apply only to this Contract and are not the
terms of the required dealer warranty.
Idaho
1. The following sentence is added at
the top of the first page of this Contract:
"Purchase of this Contract is not
required wither to purchase or to obtain financing for
a motor Vehicle."
2. Coverage afforded under this contract
is not guaranteed by the Idaho Insurance Guarantee Association.
Illinois
The section entitled "Cancellation":
"You will be entitled to a full refund
of the Contract Price if You provide a written notice
of cancellation to the Selling Dealer within the first
thirty (30) days after the Contract purchase date, and
if You have not filed a claim under this Contract. If
You provide a written notice of cancellation to the
Selling Dealer after the first thirty (30) days after
the Contract purchase date, or if We or the Lien Holder
cancels this Contract at any time, You will be entitled
to a prorated refund of the Contract Price based on
the greater of the number of days the Contract was in
force or the miles driven compared to the total time
or mileage specified on the first page of this Contract
under "Coverage Term," less (i) a cancellation
fee equal to the lesser of $25.00 or ten percent (10%)
of the amount of the prorated refund, and minus the
amount of claims paid under this Contract."
Indiana
Your proof of payment to the issuing dealer
for this Contract shall be considered proof of payment
to the Insurance Company which guarantees Our obligations
to You, providing such insurance was in effect at the
time You purchased this Contract.
Louisiana
This is a dealer obligor state and as
such this is a dealer obligor service contract. This
Agreement is between You and the selling dealer. The
Administrator has no liability.
Massachusetts
This is a dealer obligor state and as
such this is a dealer obligor service contract. This
Agreement is between You and the selling dealer. The
Administrator has no liability. NOTICE TO PURCHASER:
PURCHASE OF THIS CONTRACT IS NOT REQUIRED IN ORDER TO
REGISTER OR FINANCE A VEHICLE. THE BENEFITS PROVIDED
MAY DUPLICATE Alpha Warranty Services, Inc Page 4 of
6 AWS-FCC-63631 Rev. 6 May 2008
EXPRESS MANUFACTURER’S OR SELLER’S
WARRANTIES THAT COME AUTOMATICALLY WITH EVERY SALE.
THE SELLER OF THIS COVERAGE IS REQUIRED TO INFORM YOU
OF ANY WARRANTIES AVAILABLE TO YOU WITHOUT THIS AGREEMENT.
Chapter 90, Section 7N ¼ of Massachusetts
General Laws require an automobile dealer to provide
a warranty covering certain classes of used motor Vehicles
as follows:
Used Vehicles with less than 40,000 miles
at the time of sale
Provides coverage for 90 days or 3,750
miles, whichever occurs first.
Used Vehicles with 40,000 miles or more
but less than 80,000 miles at the time of sale
Provides Coverage for 60 days or 2,500
miles, whichever occurs first.
Used Vehicles with 80,000 miles or more
but less than 125,000 miles at time of sale
Provides Coverage for 30 days or 1,250
miles, whichever occurs first.
The Vehicle You have purchased may be
covered by this law. If so, the following is added to
this Contract: In addition to the dealer warranty required
by this law, You have elected to purchase this Contract,
which may provide You with additional protection during
the dealer warranty period and provides protection after
the dealer warranty has expired. You have been charged
separately only for this Contract. The required dealer
warranty is provided free of charge. Furthermore, the
Definitions, Coverages, and Exclusions stated in this
Contract apply only to this Contract and are not the
terms of the required dealer warranty.
Minnesota
The Coverages listed below are provided
to You by the dealer at no charge as required Statute
325F.662. The term of the required warranty is based
on the mileage at the time of sale as follows:
Used Vehicles with less than 36,000 miles
at the time of sale
Provides Coverage for 60 days or 25,000
miles, whichever occurs first.
Used Vehicles with 36,000 miles or more
but less than 75,000 at the time of sale
Provides Coverage for 30 days or 1,000
miles, whichever occurs first.
Engine: Lubricated Parts; Intake Manifolds,
Engine Block; Cylinder Heads; Rotary Engine Housings;
and Ring Gear; Water Pump; Externally Mounted Mechanical
Fuel Pump; Radiator; Alternator; Generator; and Starter.
Transmission: Case; Internal Parts; Torque Converter;
or, the Manual Transmission Case and Internal Parts.
Drive Axle: Axle Housings and Internal Parts; Torque
Converter; or, the Manual Transmission Case and Internal
Parts. Drive Axle: Axle Housings and Internal Parts;
Axle Shafts; Drive and Output Shafts; and Universal
Joints; but excluding the Secondary Drive Axle on Vehicles
other than passenger vans, mounted on a truck chassis.
Brakes: Master Cylinder; Vacuum Assist Booster; Wheel
Calipers; Hydraulic Lines and Fittings; and Disc Brake
Calipers. Steering: Gear Housing and all Internal Parts;
Power Steering Pump; Valve Body; Piston; and Rack. Note:
The following parts are covered only when Vehicles with
less than 36,000 miles: Steering Rack; Radiator; Alternator;
Generator; and Starter.
The above Coverages are excluded from
this Contract during the applicable warranty period,
unless the dealer becomes unable to meet its obligations.
Your rights and obligations are fully explained in the
dealer issued used Vehicle limited warranty document.
Missouri
This is a dealer obligor state and as
such this is a dealer obligor service contract. This
Agreement is between You and the selling dealer. The
Administrator has no liability.
Nevada
1. A service contract is void and WE shall
refund to YOU the purchase price of the service contract
if YOU have not made a claim under the service contract
and YOU return the service contract to US;
a) Within 20 days after the date that
WE mail a copy of the service contract to YOU;
b) Within 10 days after YOU receive
a copy of the service contract if WE furnish YOU with
a copy at the time the contract is purchased; or
c) Within a longer period specified
in the service contract.
2. YOUR right to return this service contract
pursuant to this section applies only to the original
purchaser of the service contract.
3.It is YOUR right as a service contract
holder to return this service contract pursuant to this
section.
4. This service contract is not renewable.
CANCELATION
1. Except as otherwise provided, if YOU
cancel this service contract pursuant to the provisions,
WE shall refund YOU the portion of the purchase that
is unearned by US. WE may deduct any outstanding balance
on YOUR account from the amount of the purchase price
that is unearned by US when calculating the amount of
the refund, and no cancellation fee will be imposed.
2. Except as otherwise provided in this
section, if a holder who is the original purchaser of
the service contract submits to US a request in writing
to cancel the service contract in accordance with the
terms of the contract, then WE shall refund to the holder
the portion of the purchase price that is unearned by
US.
3. If YOU request the cancellation of
a service contract pursuant to these provisions, WE
may impose the cancellation fee that is provided for
the terms of the service contract.
4. When calculating the amount of a refund
pursuant to these provisions WE may deduct from the
portion of the purchase price that is unearned by:
a) Any outstanding balance on YOUR account;
and
b) Any cancellation fee imposed pursuant
to these provisions.
5. The cancellation of YOU Service contract
goes into effect 15 days after the notice of cancellation
is mailed to YOU.
CANCELATION
1. Except as otherwise provided, if YOU
cancel this service contract pursuant to the provisions,
WE shall refund YOU the portion of the purchase that
is unearned by US. WE may deduct any outstanding balance
on YOUR account from the amount of the purchase price
that is unearned by US when calculating the amount of
the refund, and no cancellation fee will be imposed.
2. Except as otherwise provided in this
section, if a holder who is the original purchaser of
the service contract submits to US a request in writing
to cancel the service contract in accordance with the
terms of the contract, then WE shall refund to the holder
the portion of the purchase price that is unearned by
US.
3. If YOU request the cancellation of
a service contract pursuant to these provisions, WE
may impose the cancellation fee that is provided for
the terms of the service contract.
4. When calculating the amount of a refund
pursuant to these provisions WE may deduct from the
portion of the purchase price that is unearned by:
a) Any outstanding balance on YOUR account;
and
b) Any cancellation fee imposed pursuant
to these provisions.
5. The cancellation of YOU Service contract
goes into effect 15 days after the notice of cancellation
is mailed to YOU.
New Jersey
This is a dealer obligor state and as
such this is a dealer obligor service contract. This
Agreement is between You and the selling dealer. The
Administrator has no liability.
New York
Section 198b of New York General Business
Law requires an automobile dealer to provide a warranty
covering certain classes of used motor Vehicles as follows:
Used Vehicles with 36,000 miles or less
at the time of sale
Provides Coverage for 90 days or 4,000
miles, whichever occurs first.
Used Vehicles with 36,000 miles but less
than 80,000 miles at the time of the sale
Provides Coverage for 60 days or 3,000
miles, whichever occurs first.
Used Vehicles with 80,000 miles or more
but no more than 100,000 miles at the time of sale
Provides Coverage for 30 days or 1,000
miles, whichever occurs first.
The Vehicle You have purchased may be
covered by this law. If so, the following is added to
this Contract: In addition to the dealer warranty required
by this law, You have elected to purchase this Contract,
which may provide You with additional protection during
the dealer warranty period and provides protection after
the dealer warranty has expired. You have been charged
separately only for this Contract. The required dealer
warranty is provided free of charge. Furthermore, the
Definitions, Coverages, and Exclusions stated in this
Contract apply only to this Contract and are not the
terms of the required dealer warranty.
North Carolina
If this Contract is cancelled within the
first sixty (60) days and no claims have been filed,
We will refund the entire Contract charge paid. If this
Contract is canceled after the first sixty (60) days
or a claim has been filed, We will refund an amount
of the Contract charge according to the pro-rata method
reflecting the greater of the days in force or the miles
driven based on the term of the plan and the date coverage
begins less an administration fee of twenty-five dollars
($25.00) or 10% of the pro-rata refund amount, whichever
is less. In the event of cancellation, the Lienholder,
if any, will be named on a cancellation refund check
as their interest may appear.
Oklahoma
Disclosure Statement: This service warranty
is not issued by the manufacturer or wholesale company
marketing the product. This warranty will not be honored
by such manufacturer or wholesale company.
CANCELLATION:
If this Contract is cancelled within the
first sixty (60) days and no claims have been filed,
We will refund the entire Contact charge paid to Alpha
Warranty Services. If this Contract is cancelled after
the first sixty (60) days or a claim has been filed,
We will refund an amount of the Contract charge according
to the pro-rata method reflecting the greater of the
days in force or the miles driven based on the term
of the plan selected and the date of Coverage begins.
An administration fee of 10% of the pro-rata refund
amount will be applied if this Contract is cancelled
by You. In the event of cancellation, the lienholder,
if any, will be named on a cancellation refund check
as their interest may appear.
Oregon
"If a Covered Part has a Covered
Breakdown at any time outside of Claims Department regular
business hours, You may take on of the following steps:
Wait until regular business hours and
then follow the normal claims procedure outlined above;
or
Authorize and pay for any teardown or
diagnostic time needed to determine whether Your Vehicle
has a Covered Breakdown. If You reasonably determine
that You have a Covered Breakdown and You choose to
have Your Vehicle repaired, You are responsible for
paying the repair. You must then call the Administrator
during the next available regular business hours so
that the Administrator may determine whether there was
a Covered Breakdown, then We will pay You in accordance
with the terms and conditions of this Contract."
Rhode Island
Section 31-5.4 of Rhode Island General
Business Law requires an automobile Dealer to provide
a warranty covering certain classes of used motor Vehicles
as follows: Alpha Warranty Services, Inc Page 5 of 6
AWS-FCC-63631 Rev. 6 May 2008 Alpha Warranty Services,
Inc Page 6 of 6 AWS-FCC-63631 Rev. 6 May 2008
Used Vehicles with 36,000 miles or less
at the time of sale
Provides Coverage for 90 days or 4,000
miles, whichever occurs first.
Used Vehicles with more than 36,000 miles
but less than 100,000 miles at the time if sale
Provides Coverage for 30 days or 1,000
miles, whichever occurs first.
The Vehicle You have purchased may be
covered by this law. If so, the following is added to
this Contract: In addition to the dealer warranty required
by this law, You have elected to purchase this Contract,
which may provide You with additional protection during
the dealer warranty period and provides protection after
the dealer warranty has expired. You have been charged
separately only for this Contract. The required dealer
warranty is provided free of charge. Furthermore, the
Definitions, Coverages, and Exclusions stated in this
Contract apply only to this Contract and are not the
terms of the required dealer warranty.
South Carolina
If this Contract is canceled within the
first sixty (60) days and no claims have been filed,
We will refund the entire Contract charge paid. If this
Contract is canceled after the first sixty (60) days
or a claim has been filed, We will refund an amount
of the Contract charge according to the pro-rata method
reflecting the greater of the days in force or the miles
driven based on the term of the plan and the date Coverage
begins. In the event of cancellation, the Lienholder,
if any, will be named on a cancellation refund check
as their interest may appear. IF THE CONTRACT HOLDER
HAS NOT BEEN PAID FOR A VALID CLAIM AFTER 60 DAYS, SAID
HOLDER CAN DIRECTLY CONTACT THE SOUTH CAROLINA DEPARTMENT
OF INSURANCE, P.O. BOX 100105, COLUMBIA 29202-3105,
www.doi.state.sc.us, 1-800-768-3467.
Utah
Coverage afforded under this contract
is not guaranteed by the Property and Casualty Guarantee
Association.
Virginia
The definition of "We," "Us,"
and "Our" under Important Definitions on the
front page of this Contract is replaced with the following:
"We," "Us," and "Our"
refers to the Administrator.
Washington
The implied warranty of merchantability
on the motor Vehicle in not waived if this Contract
has been purchased within ninety (90) days of the purchase
date of the motor Vehicle.
CANCELLATION:
All requests for cancellation shall bemade
to the SELLING DEALER in writing. Upon receipt of the
required information (listed below), Alpha Warranty
Services will:
a) Calculate and determine the pro-rata
refund percentage based on time and mileage, whichever
refund is less.
1. If a request is made within sixty (60)
days of purchase, a full refund will be allowed.
2.If a request is made after sixty (60)
days of purchase, a pro-rate refund percentage figure
will be provided.
3. After sixty (60) days, the refund will
be 90% or the pro-rated unearned premium.
b) The ADMINISTRATOR agrees to pay the
pro-rate unearned refund.
c) All cancellations after sixty (60)
days are subject to a fifty dollar ($50.00) processing
fee and the deduction of any paid AND pending claims.
The purchaser may cancel this contract
in the FIRST thirty (30) days by returning it to the
Selling Dealer.
The purchaser may cancel this contract
AFTER thirty (30) days by providing the following information
to the SELLING DEALER:
1. Basic customer information: name
address, phone number, and reason for cancellation.
2. A federal odometer statement or notarized
affidavit verifying mileage at time of request.
3.If repossessed, supply a copy of repossession
papers.
4. If totaled, supply a copy of insurance
company’s verification of loss.
5. If lien has been paid, supply discharge
of lien from lien holder.
In the event that the cost of this Agreement
is part of a retail sales contract, then the dealership
shall be the sole payee of any refund check.
In the case of a total loss or repossession,
the lien holder shall be the sole payee of any refund
check.
CLAIM NOTIFICATION:
You may make a direct claim against Prime
Insurance Syndicate, Inc./INEX by writing to Prime Insurance
Syndicate, Inc./INEX, PO Box 4439, Sandy, UT 84091 and
include a copy of the paid repair order or call them
at 877-585-2849.
West Virginia
You may cancel this Contract at any time
within the first ninety (90) days after the Contract
purchase date by contacting the Selling Dealer. After
that ninety (90) day period, this Contract may be cancelled
only by Us or the Lienholder as specified herein.
Wyoming
The section entitled "Cancellation":
a) An insurance policy or renewal shall
not be cancelled by an insurer prior to the expiration
of the term stated in the policy, except for any one
(1) of the following reasons:
1. Failure to pay a premium when due;
2. Material misrepresentation of fact
which if known to the company would have caused the
company not to issue the policy;
3. Substantial change in the risk assumed,
except to the extent that the insurer should have reasonably
foreseen the change or contemplated the risk in writing
the policy; or
4. Substantial breaches of contractual
duties, conditions or warranties.
The $50 cancellation fee is waived
As applicable, an insurer that issued
a reimbursement insurance policy shall not terminate
the policy until a notice of termination in accordance
with chapter 35 of this code, has been mailed or delivered
to the commissioner. The termination of a reimbursement
insurance policy shall not reduce the issuer’s
responsibility for service contracts issued by providers
prior to the date of termination.
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