Alpha Supreme Coverage Contract
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| ALPHA SUPREME
COVERAGE CONTRACT |
Supreme Coverage is valid only on eligible vehicles
with less than 100,000 miles and 7 years old or newer.
Anti-lock Brake System (ABS): Electronic
control module, hydraulic pump/motor assembly, accumulator,
pressure modulator valve/isolation dump valve, axle
pick-up unit, reservoir.
Fuel System: Fuel pump, fuel pressure
regulator, fuel injectors, fuel sending unit, fuel gauge,
metal fuel delivery lines, control valve, fuel tank.
Electrical: Power antenna motor, sunroof
motor, heater blower motor, power door lock actuator,
idle speed control motor, hand operated switches.
Cooling: Radiator, heater core, heater
control valve.
Cruise Control: Throttle position,
vehicle speed, wheel speed (ABS).
Computers: Body, Transmission, ABS,
climate control.
Engine: Internally lubricated parts
to include: camshaft and bearings, lifters, rocker arms,
rocker shaft, timing gears, timing chain, timing belt
(timing belt must be serviced according to Manufacturer’s
recommended specifications), pistons, piston rings and
pins, connecting rods and bearings, crankshaft and main
bearings, oil pump, pump gears and pickup screen. The
engine block, cylinder head(s), valve cover(s), timing
cover and oil pan are covered only if damaged by the
above internally lubricated parts.
Transmission: All internally lubricated
parts in transmission case, bell housing vacuum modulator.
The transmission case and pan are covered only if damaged
by an internally lubricated part. Exclusions: shifter,
linkage cables, electronic switches, sensors and solenoids,
manual shift clutch components.
Drive Axle: All internally lubricated
parts, axle shafts, constant velocity and double offset
joints, wheel bearings, drive shaft center bearings,
propeller and shafts.
Seals & Gaskets: Intake manifold
gaskets. All other seals and gaskets are covered only
in conjunction with a covered repair.
Cooling: Water pump, thermostat, electric
radiator, fan motor, fan & clutch, coolant recovery
retainer. Exclusions: Heater core, blower motors, electronic
switches.
Electrical: Alternator, starter motor
and solenoid, wiper motors and washer pumps, ignition
igniter, ignition module, coil packs, power seat motors
and manual seat adjustment mechanisms.
Suspension: Upper and lower control
arm shafts and ball joints (ball joints are covered
only after 60 days from the date of purchase), leaf
and coil springs (only if broken), spindles.
Steering: Manual and power steering
gear housing and all internally lubricated parts, control
valve and cylinder, rack and pinion, power steering
pump and power cylinder.
Air Conditioning: Original factory
equipment only. Compressor, compressor seals, compressor
clutch, clutch bearing, receiver / drier, idler pulley,
field coil.
Brakes: Master cylinder, wheel cylinders
and power brake booster (vacuum only).
Labor: The labor required to repair
or replace all parts covered under this service contract
shall be as defined in the All-Data software.
Rental: Administrator will cover 1
day of rental for every 8 hours of covered labor (published
industry-standard time to repair or replace the covered
part(s)). Downtime waiting for parts or scheduling for
service is not included. Administrator will reimburse
purchaser up to $25.00 per day. The total rental coverage
cannot exceed $100. Receipts will only be accepted from
Licensed Rental Car Agencies.
Towing: $50.00 per covered breakdown.
The parties acknowledged that this agreement is between
Alpha Warranty Services and the customer named above.
The dealer named above has no liability under this service
contract except to send payment to put the service contract
into effect. The Customer understands that the purchase
of this coverage is not required to obtain financing
for this Vehicle. It is further acknowledged by the
parties that the dealer has no authority to amend or
otherwise modify the terms of this agreement. The customer
acknowledged that at the time of the signing of the
service contract he or she has had the vehicle inspected
and that it is in good working order.
EMERGENCY ROADSIDE ASSISTANCE - Call toll-free
1-800-451-0459
Lockout Services: If you lose your
keys or are unable to unlock your vehicle you will be
entitled to $100.00 toward the cost of a locksmith.
Flat tire: Provider will dispatch a
serviceperson to change your vehicle’s damaged
tire to a usable spare.
Fuel at No Charge: You will be provided
(3) three gallons of fuel at no charge to you - enough
to get you to safety.
Dead Battery: Provider will clean off
your battery cables and jump start your car.
Towing: When towing is necessary, vehicle
is towed to the selling dealer or the nearest authorized
service facility within 150 miles. Provider will pay
$100.00 toward winching service if needed to relocate
you vehicle to a safe place.
24-Hour Assistance: When you're on
the road, the provider can get an emergency message
to loved ones or receive them for you during weather
or roadside emergencies. Provider will also make arrangement
to transport you up to 150 miles when your vehicle is
disabled.
To Obtain Service: Please call direct
to obtain Emergency Roadside Service at 1-800-451-0459.
Service will provide a locksmith if such service is
deemed necessary; however, service must make all judgments
as to the necessity of such service. Service response
will be prompt. Service cannot be held responsible for
delays that are caused by actions beyond our control,
including, but not limited to, severe weather or traffic
conditions.
THIS SERVICE CONTRACT DOES NOT COVER:
1. Repair work performed without the authorization of
Alpha Warranty Services.
2. If a failure occurs on a covered part within the
first 30 days and 1,000 miles, the failure will be determined
pre-existing condition.
3. Normal maintenance services, such as fuel system
cleaning and wheel, brake or clutch adjustments.
4. Defects, damage or deterioration due to normal use,
wear and tear, exposure, misuse, abuse, alteration,
negligence or accidents.
5. The replacement of service items, for instance: brake
linings, clutch components and repairs caused by normal
wear and tear are not covered.
6. Any repair of valves and/or piston rings where the
malfunction is low compression and/or oil consumption.
This is considered normal wear and tear and is not covered.
7. Any part that was broken, was worn beyond serviceable
limits, or making noise at time of purchase.
8. Damage to torn boots.
9. ANY PART OR LABOR COVERED UNDER EXISTING FACTORY
OR EMISSIONS WARRANTIES.
10. Any wear or damage caused by failure to maintain
the vehicle under the standards of the manufacturer.
11. Air conditioning evacuation, recharge and/or conversion.
12. Pre-existing conditions are not covered under the
terms of the vehicle service contract. The selling dealer
must inspect and qualify for any vehicle service contract.
Failures or breakdowns resulting from pre-existing conditions
are the responsibility of the service contract purchaser.
13. Any vehicles sold for the purpose of commercial
use.
14. Repairs required due to overheating, regardless
of the cause of overheating, or repairs required due
to loss of fluids, regardless of the cause of the loss
of fluids. These include, but are not limited to, loss
of engine oil, coolant, transmission fluid, Freon, power
steering fluid, or axle grease.
15. Or any other part(s) or procedure(s) not listed
in this contract which include but are not limited to:
diagnostics, fluids, and shop or hazardous materials.
MECHANICAL BREAKDOWN COVERAGE
Repairs will be made with parts of the like kind and
quality. It is expressly understood that replacement
parts and/or components NEED NOT BE NEW, but may be
"used’ or "rebuilt" and will be
guaranteed serviceable. A breakdown is described as
the failure of a part because of the clear defect therein
rendering the covered part incapable of performing the
function for which it was designed. REDUCED OPERATING
PERFORMANCE DUE TO WEAR AND TEAR IS NOT A MECHANICAL
BREAKDOWN AND IS NOT COVERED BY THIS SERVICE CONTRACT.
DUTY OF PURCHASER WHEN MECHANICAL FAILURE OCCURS
When mechanical failure occurs, the Purchaser shall
protect the vehicle due to Purchaser’s failure
to protect shall not be recoverable under this service
contract. Continued operation of the vehicle after any
mechanical failure occurs shall in all cases constitute
failure to protect the vehicle. Failure to protect the
vehicle is not limited to continued operation after
mechanical failure. Other acts of neglect by the Purchaser
may constitute a failure to protect.
MAINTENANCE
Regular maintenance service as recommended by the vehicle
Manufacturer is a condition of this service contract.
It shall be the sole responsibility of the Purchaser
to provide written evidence that such maintenance services
have been performed. Service within 1,000 miles or 14
days at the recommended interval shall be considered
compliance under the terms of this service contract.
TRANSFER
Upon the sale of the vehicle by the purchaser, of this
agreement, this contract may be assigned by the purchaser
to the new purchaser of the vehicle only after
a written request and a vehicle inspection to do so
is approved by Alpha Warranty Services and
an assignment fee of $100.00 is paid to Alpha Warranty
Services in advance of the assignment.
TRANSFER OF MANUFACTURER’S WARRANTY
The purchaser of this agreement is responsible for the
transfer and payment of applicable transfer fees to
retain all manufacturer’s warranties available
on your vehicle. Failure to transfer the manufacturer’s
warranty can result in non-payment of your claim where
the manufacturer’s warranty would normally be
in effect if transfer had been made. Alpha Warranty
Services coverage begins at the end of the Manufacturer’s
warranty.
CANCELLATION
The purchaser may cancel this agreement by first notifying
the selling dealer where the agreement was purchased
and by receiving from them an odometer statement indicating
the odometer reading at the date of the request for
cancellation. The odometer statement along with a short
letter stating the reason for cancellation and current
date must then be faxed or mailed to Alpha Warranty
Services. Cancellation requests with incomplete information
will not be processed.
If the purchaser cancels this agreement within the first
thirty (30) days, Alpha Warranty Services will refund
the entire agreement purchase price, less any claims
paid and a fifty dollar ($50) administration fee. If
this agreement is canceled after the first thirty (30)
days, Alpha Warranty Services will refund the unearned
agreement purchase price to the purchaser calculated
on a pro rata basis. The refund will be equal to the
lesser amount produced using either the number of days
the agreement was in force or the number of miles the
vehicle was driven prior to cancellation, less an administration
fee of fifty dollars ($50).
Note: All contract holders with liens
provided by Fireside Bank, Citigroup Inc. or any of
its affiliates will receive refunds upon cancellation
based on the Rule of 78’s less any claims paid
and a fifty dollar ($50) administration fee. All other
terms and conditions apply.
If the vehicle and this agreement have been financed,
the Lienholder shown on the service contract may cancel
this agreement for nonpayment or if the vehicle is declared
a total loss or is repossessed. This right of cancellation
does not confer ownership of this agreement to the Lienholder
or otherwise entitle the Lienholder to performance under
this agreement. In the event that the cost of this agreement
is part of a retail sales contract, then the Lender
of the said sales contract shall be sole payee of any
refund check. In the case of a total loss or repossession,
the Lienholder shall be the sole payee of any refund
check. The selling dealer is responsible for their portion
of the service contract refund.
Alpha Warranty Services may cancel this agreement based
on one or more of the following reasons: (A) nonpayment
of the agreement purchase price by the purchaser or
selling dealer; (B) a material misrepresentation made
by the purchaser or selling dealer; or (C) a substantial
breach of duties by the purchaser or the selling dealer
relating to the vehicle or its use. If this agreement
is cancelled by Alpha Warranty Services, the refund
will be the unearned agreement purchase price to the
purchaser calculated on a pro rata basis. The refund
will be equal to the lesser amount produced using either
the number of days the agreement was in force or the
number of miles the vehicle was driven prior to cancellation,
less a cancellation fee of fifty dollars ($50). Your
state may differ; see State Endorsements.
LIMITS OF LIABILITY
The limits of Alpha Warranty Services’ liability
will be the lesser of:
The reasonable cost to repair or replace any part with
another of like kind and quality, less deductible. "Reasonable
Costs" are defined as "Charges for the repair
or replacement of parts covered under this vehicle service
contract at prevailing retail labor rates, using parts
of the like kind and quality, which may include serviceable
used parts or remanufactured parts, as customarily used
in the automobile industry." "Reasonable Costs"
are also limited to charges necessary to correct the
actual cause of a covered mechanical breakdown. Repair
cost not necessary to correct the covered mechanical
breakdown, but which are recommended as part of the
overall repair is considered "Betterment".
Charges must not exceed the Manufacturer’s published
prices at suggested list, or labor fee Manufacturer
approved or posted rate times Manufacturer’s published
hours, or the aggregate total of all pending and paid
claims cannot exceed $5,000 dollars or the NADA loan
value of the covered vehicle, whichever is less. This
is not an insurance policy.
PURCHASER AND VENDOR ACKNOWLEDGE THAT ANY ACTION OR
PROCEEDING AGAINST THE ADMINISTRATOR SHALL BE SUBJECTED
TO THE JURISDICTION OF, AND SHALL HAVE THE VENUE IN
THE MUNICIPAL COURT LOCATED IN SALT LAKE CITY, SALT
LAKE COUNTY, UTAH IF ALLOWED BY STATE LAW.
Our obligations to perform under this Contract are insured
by Prime Insurance Syndicate, Inc./INEX Policy Number
SP0801365 in the following states: AL, GA, IL, IN, MA,
MO, NE, OR, SC, TN, VA, and VT. If the Administrator
fails to pay a valid claim under this Contract within
sixty (60) days after You have filed proof of the claim
with the Administrator, then You may make a direct claim
against Prime Insurance Syndicate, Inc./INEX by writing
to Prime Insurance Syndicate, Inc./INEX, PO Box 4439,
Sandy, UT 84091 and include a copy of the paid repair
order or call them at 877-585-2849.
Our obligations to perform under this Contract are insured
by Western Insurance Company Policy Number 200703 in
the following states: AR, CO, DE, IA, ID, KS, KY, MI,
MN, MT, NC, ND, NH, NJ, NM, NV, OH, OK, PA, SD, TX,
UT, WA, WI, WV, and WY. If the Administrator fails to
pay a valid claim under this Contract within sixty (60)
days after You have filed proof of the claim with the
Administrator, then You may make a direct claim against
Western Insurance Company by writing to Western Insurance
Company PO Box 21030, Reno, NV 89515 and include a copy
of the paid repair order or call them at 775-829-6650.
STATE ENDORSEMENTS
Alabama
The following sentence is added to the section entitled
"Cancellation":
"A ten percent (10%) penalty per month will be
added to any refund that is not paid or credited within
forty-five (45) days after Selling Dealer receives Your
request for cancellation".
Alaska
GENERAL PROVISIONS – WHAT IS COVERED:
"This Contract does provide Coverage if Your Vehicle
is used for snow removal, provided Your Vehicle is properly
equipped for such use and is not used commercially".
GENERAL PROVISIONS – WHAT IS NOT COVERED:
"This Contract does not provide Coverage for damages
for bad faith, punitive or exemplary damages, personal
injury including bodily injury, property damage (except
as specifically stated in the Contract), and attorney’s
fees".
Arizona
The section entitled "CANCELLATIONS":
1. Claims Incurred or Paid will not be deducted from
your refund.
2. e will not cancel or void your service contract due
to;
1. Acts or omissions by us, our assignees
or subcontractors for our failure to provide correct
information or our failure to perform the services
or repairs in a timely, competent workmanlike manner;
2. Pre-existing conditions;
3. Prior use or unlawful acts relating to the product
4. Misrepresentation by us;
5. Ineligibility for the program including grey market,
high performance and GM diesel autos.
DEFINITIONS;
GREY MARKET is defined as an imported motor vehicle
which has not been certified for all safety, emissions
and other federal and state standards prior to the arrival
of the vehicle into the United States.
Arkansas
The following statement is added to YOUR vehicle
service contract: It is not required that YOU purchase
a motor vehicle service contract to obtain financing
for a new motor vehicle.
Connecticut
Connecticut Public Act 97-393, Laws 1987, requires an
automobile dealer to provide a warranty covering classes
of motor vehicles as follows:
Used vehicles with a sale price of $3,000 but less than
$5,000
Provides coverage for 30 days or 1,500 miles, whichever
comes first.
Used vehicles with a sale price of $5,000 or more
Provides coverage for 60 days or 3,000 miles, whichever
occurs first.
The vehicle you have purchased may be covered by the
law. If so, the following is added to this Contract:
In addition to the dealer warranty required by this
law, You have elected to purchase this Contract, which
may provide You with additional protection during the
dealer warranty period and provides protection after
the dealer warranty has expired. You have been charged
separately only for this Contract. The required dealer
warranty is provided free of charge. Furthermore, the
definitions, Coverages, and exclusions stated in this
Contract apply only to this Contract and are not the
terms of the required dealer warranty.
GENERAL PROVISIONS – Resolution of Disputes:
A written complaint may be mailed to: State of Connecticut,
Insurance Department, P.O. Box 816, Hartford, CT 06142-0816,
Attention Consumer Affairs. The written complaint must
contain a description of the dispute, the purchase or
lease price of the product, the cost of repair of the
product, and a copy of the Contract. If the Contract
is for less than one year, the Contract shall automatically
be extended until such time as repairs authorized by
the Administrator have been completed on the Approved
Vehicle.
Georgia
Obligations under this Contract are guaranteed by an
insurance policy issued by Prime Insurance Syndicate,
Inc./INEX. If a covered claim is not paid within sixty
(60) days after proof of loss has been filed, You may
file a claim directly with the Insurance Company.
CANCELLATION OF VEHICLE SERVICE CONTRACT SECTION: If
this Contract is canceled within the first sixty (60)
days and no claims have been filed, We will refund the
entire Contract price paid. If this Contract is canceled
after the first sixty (60) days ot a claim has been
filed, We will refund an amount of the Contract price
according to the pro-rata method reflecting the greater
of the days in force or the miles driven based on the
term of the plan and the date coverage begins. An administration
fee of 10% of the pro-rata refund amount will be applied
if this Agreement is canceled by You. In the event of
cancellation, the Lienholder, if any, will be named
on a cancellation refund check as their interest may
appear. If You have applied if this Agreement is canceled
by You. In the event of cancellation, the Lienholder,
if any, will be named on a cancellation refund check
as their interest may appear. If you have canceled this
Agreement and have not received the refund from Us or
the Administrator within sixty (60) days of such cancellation,
You may contact the Insurance Company identified on
the Declaration Page.
Hawaii
Hawaii Revised Statutes requires an automotive dealer
to provide a warranty covering certain classes of used
motor Vehicles as follows:
Used Vehicles with less than 25,000 miles at the time
of sale
Provides coverage for 90 days or 5,000 miles, whichever
occurs first.
Used Vehicles with 25,000 miles or more but less than
50,000 miles at the time of sale
Provides coverage for 60 days or 3,000 miles, whichever
occurs first.
Used Vehicles with 50,000 miles or more but not more
than 75,000 miles at the time of sale
Provides coverage for 30 days or 1,000 miles, whichever
occurs first.
The Vehicle You have purchased may be covered by this
law. If so, the following is added to this Contract:
In addition to the dealer warranty required by this
law. You have elected to purchase this Contract, which
may provide You with additional protection during the
dealer warranty period and provides protection after
the dealer warranty has expired. You have been charged
separately only for this Contract. The required dealer
warranty is provided free of charge. Furthermore, the
Definitions, Coverages, and Exclusions stated in this
Contract apply only to this Contract and are not the
terms of the required dealer warranty.
Idaho
1. The following sentence is added at the top of the
first page of this Contract:
"Purchase of this Contract is not required wither
to purchase or to obtain financing for a motor vehicle."
2. Coverage afforded under this contract is not guaranteed
by the Idaho Insurance Guarantee Association.
Illinois
The section entitled "Cancellation":
"You will be entitled to a full refund of the Contract
Price if You provide a written notice of cancellation
to the Selling Dealer within the first thirty (30) days
after the Contract purchase date, and if You have not
filed a claim under this Contract. If You provide a
written notice of cancellation to the Selling Dealer
after the first thirty (30) days after the Contract
purchase date, or if We or the Lien Holder cancels this
Contract at any time, You will be entitled to a prorated
refund of the Contract Price based on the greater of
the number of days the Contract was in force or the
miles driven compared to the total time or mileage specified
on the first page of this Contract under "Coverage
Term," less (i) a cancellation fee equal to the
lesser of $25.00 or ten percent (10%) of the amount
of the prorated refund, and minus the amount of claims
paid under this Contract."
Indiana
Your proof of payment to the issuing dealer for this
Contract shall be considered proof of payment to the
Insurance Company which guarantees Our obligations to
You, providing such insurance was in effect at the time
You purchased this Contract.
Louisiana
This is a dealer obligor state and as such
this is a dealer obligor service contract. This agreement
is between you and the selling dealer. The Administrator
has no liability.
Massachusetts
This is a dealer obligor state and as such
this is a dealer obligor service contract. This agreement
is between you and the selling dealer. The Administrator
has no liability. NOTICE TO PURCHASER: PURCHASE OF THIS
CONTRACT IS NOT REQUIRED IN ORDER TO REGISTER OR FINANCE
A VEHICLE. THE BENEFITS PROVIDED MAY DUPLICATE Alpha
Warranty Services, Inc Page 4 of 6 AWS-ESC-22013 Rev.
18 Feb 2008
EXPRESS MANUFACTURER’S OR SELLER’S WARRANTIES
THAT COME AUTOMATICALLY WITH EVERY SALE. THE SELLER
OF THIS COVERAGE IS REQUIRED TO INFORM YOU OF ANY WARRANTIES
AVAILABLE TO YOU WITHOUT THIS AGREEMENT.
Chapter 90, Section 7N ¼ of Massachusetts General
Laws require an automobile dealer to provide a warranty
covering certain classes of used motor vehicles as follows:
Used vehicles with less than 40,000 miles at the time
of sale
Provides coverage for 90 days or 3,750 miles, whichever
occurs first.
Used vehicles with 40,000 miles or more but less than
80,000 miles at the time of sale
Provides Coverage for 60 days or 2,500 miles, whichever
occurs first.
Used vehicles with 80,000 miles or more but less than
125,000 miles at time of sale
Provides Coverage for 30 days or 1,250 miles, whichever
occurs first.
The vehicle You have purchased may be covered by this
law. If so, the following is added to this Contract:
In addition to the dealer warranty required by this
law, You have elected to purchase this Contract, which
may provide You with additional protection during the
dealer warranty period and provides protection after
the dealer warranty has expired. You have been charged
separately only for this Contract. The required dealer
warranty is provided free of charge. Furthermore, the
Definitions, Coverages, and Exclusions stated in this
Contract apply only to this Contract and are not the
terms of the required dealer warranty.
Minnesota
The Coverages listed below are provided to
You by the dealer at no charge as required Statute 325F.662.
The term of the required warranty is based on the mileage
at the time of sale as follows:
Used Vehicles with less than 36,000 miles at the time
of sale
Provides Coverage for 60 days or 25,000 miles, whichever
occurs first.
Used Vehicles with 36,000 miles or more but less than
75,000 at the time of sale
Provides Coverage for 30 days or 1,000 miles, whichever
occurs first.
Engine: Lubricated Parts; Intake Manifolds, Engine Block;
Cylinder Heads; Rotary Engine Housings; and Ring Gear;
Water Pump; Externally Mounted Mechanical Fuel Pump;
Radiator; Alternator; Generator; and Starter. Transmission:
Case; Internal Parts; Torque Converter; or, the Manual
Transmission Case and Internal Parts. Drive Axle: Axle
Housings and Internal Parts; Torque Converter; or, the
Manual Transmission Case and Internal Parts. Drive Axle:
Axle Housings and Internal Parts; Axle Shafts; Drive
and Output Shafts; and Universal Joints; but excluding
the Secondary Drive Axle on vehicles other than passenger
vans, mounted on a truck chassis. Brakes: Master Cylinder;
Vacuum Assist Booster; Wheel Calipers; Hydraulic Lines
and Fittings; and Disc Brake Calipers. Steering: Gear
Housing and all Internal Parts; Power Steering Pump;
Valve Body; Piston; and Rack. Note: The following parts
are covered only when vehicles with less than 36,000
miles: Steering Rack; Radiator; Alternator; Generator;
and Starter.
The above Coverages are excluded from this Contract
during the applicable warranty period, unless the dealer
becomes unable to meet its obligations. Your rights
and obligations are fully explained in the dealer issued
used vehicle limited warranty document.
Missouri
This is a dealer obligor state and as such
this is a dealer obligor service contract. This agreement
is between you and the selling dealer. The Administrator
has no liability.
Nevada
1. A service contract is void and WE shall
refund to YOU the purchase price of the service contract
if YOU have not made a claim under the service contract
and YOU return the service contract to US;
1. Within 20 days after the date that
WE mail a copy of the service contract to YOU;
2. Within 10 days after YOU receive a copy of the
service contract if WE furnish YOU with a copy at
the time the contract is purchased; or
3. Within a longer period specified in the service
contract.
2. YOUR right to return this service
contract pursuant to this section applies only to the
original purchaser of the service contract.
3.It is YOUR right as a service contract holder to return
this service contract pursuant to this section.
4. This service contract is not renewable.
CANCELATION
L1. Except as otherwise provided, if YOU cancel this
service contract pursuant to the provisions, WE shall
refund YOU the portion of the purchase that is unearned
by US. WE may deduct any outstanding balance on YOUR
account from the amount of the purchase price that is
unearned by US when calculating the amount of the refund,
and no cancellation fee will be imposed.
2. Except as otherwise provided in this section, if
a holder who is the original purchaser of the service
contract submits to US a request in writing to cancel
the service contract in accordance with the terms of
the contract, then WE shall refund to the holder the
portion of the purchase price that is unearned by US.
3. If YOU request the cancellation of a service contract
pursuant to these provisions, WE may impose the cancellation
fee that is provided for the terms of the service contract.
4. When calculating the amount of a refund pursuant
to these provisions WE may deduct from the portion of
the purchase price that is unearned by:
1. Any outstanding balance on YOUR account;
and
2. Any cancellation fee imposed pursuant to these
provisions.
5. The cancellation of YOU Service Contract
goes into effect 15 days after the notice of cancellation
is mailed to YOU.
New Jersey
This is a dealer obligor state and as such this is a
dealer obligor service contract. This agreement is between
you and the selling dealer. The Administrator has no
liability.
New York
Section 198b of New York General Business Law
requires an automobile dealer to provide a warranty
covering certain classes of used motor vehicles as follows:
Used vehicles with 36,000 miles or less at the time
of sale
Provides Coverage for 90 days or 4,000 miles, whichever
occurs first.
Used vehicles with 36,000 miles but less than 80,000
miles at the time of the sale
Provides Coverage for 60 days or 3,000 miles, whichever
occurs first.
Used vehicles with 80,000 miles or more but no more
than 100,000 miles at the time of sale
Provides Coverage for 30 days or 1,000 miles, whichever
occurs first.
The vehicle You have purchased may be covered by this
law. If so, the following is added to this Contract:
In addition to the dealer warranty required by this
law, You have elected to purchase this Contract, which
may provide You with additional protection during the
dealer warranty period and provides protection after
the dealer warranty has expired. You have been charged
separately only for this Contract. The required dealer
warranty is provided free of charge. Furthermore, the
Definitions, Coverages, and Exclusions stated in this
Contract apply only to this Contract and are not the
terms of the required dealer warranty.
North Carolina
If this Contract is cancelled within the first sixty
(60) days and no claims have been filed, We will refund
the entire Contract charge paid. If this Contract is
canceled after the first sixty (60) days or a claim
has been filed, We will refund an amount of the Contract
charge according to the pro-rata method reflecting the
greater of the days in force or the miles driven based
on the term of the plan and the date coverage begins
less an administration fee of twenty-five dollars ($25.00)
or 10% of the pro-rata refund amount, whichever is less.
In the event of cancellation, the Lienholder, if any,
will be named on a cancellation refund check as their
interest may appear.
Oklahoma
Disclosure Statement: This service warranty is not issued
by the manufacturer or wholesale company marketing the
product. This warranty will not be honored by such manufacturer
or wholesale company.
CANCELLATION:
If this Contract is cancelled within the first sixty
(60) days and no claims have been filed, We will refund
the entire Contact charge paid to Alpha Warranty Services.
If this Contract is cancelled after the first sixty
(60) days or a claim has been filed, We will refund
an amount of the Contract charge according to the pro-rata
method reflecting the greater of the days in force or
the miles driven based on the term of the plan selected
and the date of Coverage begins. An administration fee
of 10% of the pro-rata refund amount will be applied
if this Contract is cancelled by You. In the event of
cancellation, the lienholder, if any, will be named
on a cancellation refund check as their interest may
appear.
Oregon
"If a Covered Part has a Covered Breakdown at any
time outside of Claims Department regular business hours,
You may take on of the following steps:
Wait until regular business hours and then follow the
normal claims procedure outlined above; or
Authorize and pay for any teardown or diagnostic time
needed to determine whether Your Vehicle has a Covered
Breakdown. If You reasonably determine that You have
a Covered Breakdown and You choose to have Your Vehicle
repaired, You are responsible for paying the repair.
You must then call the Administrator during the next
available regular business hours so that the Administrator
may determine whether there was a Covered Breakdown,
then We will pay You in accordance with the terms and
conditions of this Contract."
Rhode Island
Section 31-5.4 of Rhode Island General Business Law
requires an automobile Dealer to provide a warranty
covering certain classes of used motor Vehicles as follows:
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Used Vehicles with 36,000 miles or less at the time
of sale
Provides Coverage for 90 days or 4,000 miles, whichever
occurs first.
Used Vehicles with more than 36,000 miles but less than
100,000 miles at the time if sale
Provides Coverage for 30 days or 1,000 miles, whichever
occurs first.
The vehicle You have purchased may be covered by this
law. If so, the following is added to this Contract:
In addition to the dealer warranty required by this
law, You have elected to purchase this Contract, which
may provide You with additional protection during the
dealer warranty period and provides protection after
the dealer warranty has expired. You have been charged
separately only for this Contract. The required dealer
warranty is provided free of charge. Furthermore, the
Definitions, Coverages, and Exclusions stated in this
Contract apply only to this Contract and are not the
terms of the required dealer warranty.
South Carolina
If this Contract is canceled within the first sixty
(60) days and no claims have been filed, We will refund
the entire Contract charge paid. If this Contract is
canceled after the first sixty (60) days or a claim
has been filed, We will refund an amount of the Contract
charge according to the pro-rata method reflecting the
greater of the days in force or the miles driven based
on the term of the plan and the date Coverage begins.
In the event of cancellation, the Lienholder, if any,
will be named on a cancellation refund check as their
interest may appear. IF THE CONTRACT HOLDER HAS NOT
BEEN PAID FOR A VALID CLAIM AFTER 60 DAYS, SAID HOLDER
CAN DIRECTLY CONTACT THE SOUTH CAROLINA DEPARTMENT OF
INSURANCE, P.O. BOX 100105, COLUMBIA 29202-3105, www.doi.state.sc.us,
1-800-768-3467.
Utah
Coverage afforded under this contract is not guaranteed
by the Property and Casualty Guarantee Association.
Virginia
The definition of "We," "Us," and
"Our" under Important Definitions on the front
page of this Contract is replaced with the following:
"We," "Us," and "Our"
refers to the Administrator.
Washington
The implied warranty of merchantability on
the motor vehicle in not waived if this Contract has
been purchased within ninety (90) days of the purchase
date of the motor vehicle.
CANCELLATION:
All requests for cancellation shall bemade to the SELLING
DEALER in writing. Upon receipt of the required information
(listed below), Alpha Warranty Services will:
a) Calculate and determine the pro-rata refund percentage
based on time and mileage, whichever refund is less.
1. If a request is made within sixty (60) days of purchase,
a full refund will be allowed.
2.If a request is made after sixty (60) days of purchase,
a pro-rate refund percentage figure will be provided.
3. After sixty (60) days, the refund will be 90% or
the pro-rated unearned premium.
b) The ADMINISTRATOR agrees to pay the pro-rate unearned
refund.
c) All cancellations after sixty (60) days are subject
to a fifty dollar ($50.00) processing fee and the deduction
of any paid AND pending claims.
The purchaser may cancel this contract in the FIRST
thirty (30) days by returning it to the Selling Dealer.
The purchaser may cancel this contract AFTER thirty
(30) days by providing the following information to
the SELLING DEALER:
1. Basic customer information: name
address, phone number, and reason for cancellation.
2. A federal odometer statement or notarized affidavit
verifying mileage at time of request.
3. If repossessed, supply a copy of repossession papers.
4. If totaled, supply a copy of insurance company’s
verification of loss.
5. If lien has been paid, supply discharge of lien
from lien holder.
In the event that the cost of this Agreement
is part of a retail sales contract, then the dealership
shall be the sole payee of any refund check.
In the case of a total loss or repossession, the lien
holder shall be the sole payee of any refund check.
CLAIM NOTIFICATION:
You may make a direct claim against (INPUT OUR INSURANCE
COMPANY AND CONTACT INFO)
West Virginia
You may cancel this Contract at any time within the
first ninety (90) days after the Contract purchase date
by contacting the Selling Dealer. After that ninety
(90) day period, this Contract may be cancelled only
by Us or the Lienholder as specified herein.
Wyoming
The section entitled "Cancellation":
a) An insurance policy or renewal shall not be cancelled
by an insurer prior to the expiration of the term stated
in the policy, except for any one (1) of the following
reasons:
1. Failure to pay a premium when due;
2. Material misrepresentation of fact which if known
to the company would have caused the company not to
issue the policy;
3.Substantial change in the risk assumed, except to
the extent that the insurer should have reasonably foreseen
the change or contemplated the risk in writing the policy;
or
4. Substantial breaches of contractual duties, conditions
or warranties.
The $50 cancellation fee is waived
As applicable, an insurer that issued a reimbursement
insurance policy shall not terminate the policy until
a notice of termination in accordance with chapter 35
of this code, has been mailed or delivered to the commissioner.
The termination of a reimbursement insurance policy
shall not reduce the issuer’s responsibility for
service contracts issued by providers prior to the date
of termination.
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