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Auto Warranty Complaints





The most common complaints related to auto warranties are deceptive marketing practices and failure to pay claims.

Consumers are increasingly turning to auto warranties to extend the life of their current vehicle instead of buying a new one. Unscrupulous companies are taking advantage of the situation through aggressive and misleading sales practices such as “robo-call” telemarketing. Such behavior has even prompted government intervention.


The second common area of complaint is failure on the part of the company to fully disclose coverage. It is highly recommended that you only deal with a company that makes available a full copy of the contract for you to review before purchasing. Second, avoid any provider or broker that has been in business for less than 3 years. Most complaints are filed against newer companies which have no intention on staying in business for more than a few years.

 

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