Guidelines to Help Make a Good Choice

by admin on January 6, 2010

With any big-ticket item, it’s important to do some research on the product and the company before purchasing. Especially with the current economy, impulse buying is not an option. 

There are many brokers of vehicle service contracts online and offline. But, there are significant differences among them. The guidelines below can help consumers separate the quality companies from the rest. 

Make sure the company posts it’s full contracts online. AA Auto Protection was the FIRST broker of vehicle protection plans to post its contracts in full, online, 24 hours a day/7 days per week. No consumer should have to pay first just to see what they are buying. 

Make sure the company has been in business at least a few years. AA Auto Protection has been proudly serving customers since 2002. We have earned an A+ rating from the Better Business Bureau. Our management staff has more than 50 years of combined experience in the fields of vehicles, service contracts, and insurance. 

Make sure that the company does not charge more to finance. With AA Auto Protection, the same bottom-line low price can be paid in full, or spread over time. Our goal is to provide vehicle protection that is not only high-quality, but affordable. 

Make sure that the company is highly-rated and accredited by the Better Business Bureau. AA Auto Protection is fully accredited with the BBB, and has an A+ rating BBB. That is the highest rating available. 

Make sure that the company is large enough to handle your needs. AA Auto Protection has offices in four states, and does business nationwide. We have a fully-staffed customer service department. We are open for business 12 hours a day on weekdays, and on Saturday 9-5 pm. We always have representatives available to answer your questions, and to assist. 

Make sure that the company does not use high-pressure sales tactics. The consultants at AA Auto Protection are people, too. They understand that before a customer decided on a $1000 or $2000 or $3000 vehicle protection plan, a customer may need some time. Companies that demand immediate payment, that have “today only” sales, don’t deserve anyone’s business. If they cannot understand your needs now, they never will. 

Make sure the company offers a 30-day money-back guarantee. With AA Auto Protection, customers have 30 days after purchase to review the contract. As mentioned, it is available prior to purchase, too. But, even if the first time they choose to examine it is after purchase, customers have 30 days after enrollment to confirm that the plan is what they want. If they decide otherwise, customers will be fully refunded. 

Yes, we think customers should choose AA Auto Protection. We believe that we work hard for our customers, and that we deserve the business of thoughtful, careful consumers. But, we know that such customers will shop around for the best plan, the best price, and the best company. AA Auto Protection meets the above guidelines, and we’re sure that customers will agree that every company in our industry should, too.

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Benefits of Buying from a Broker

by admin on December 31, 2009

AA Auto Protection is a broker of vehicle service contracts. That means that we represent multiple companies that offer service contracts and administer them. AA Auto Protection is responsible for presenting plans, and for processing enrollments and cancellations. The administrators are responsible for the processing of claims.

There are many advantages to working with a broker rather than a company that is a combined plan marketer and administrator.

1. More choice. Since brokers represent multiple plan administrators, there is a much greater variety of plans from which customers can choose. More selection means a better chance for a customers to find a plan that suits their needs exactly. With a combined administrator/marketer, the selection is much smaller, and the customer is limited to the few that the company has to offer.  

2. Lower price. Administrators who work with brokers know that their plans are competing with many others. This built-in competition means a lower price for consumers. With a combined administrator/marketer, there is no built-in competition, so that the prices are always higher.

3. Division of labor means better service. Combined administrator/marketers try to do everything, but end up not being able to specialize in anything. Working with a broker, the difference is clear. The broker is a selection and plan experts, but that’s the only focus of the company. The administrators, because they aren’t involved in selling, can focus solely on processing and paying claims. Each company specializes in what it does best, and the customer can tell the difference.

4. Protection and security. If a combined marketer/administrator financially fails, not only will the customer not be able to obtain customer service, but their contract is worthless. But if a broker shuts its doors, the customer’s policy is still as good as new, since its backed by the financial strength of the plan administrator. AA Auto Protection’s, however, is fully bonded for customers’ protection, and only represents administrators that are protected by an AM Best-rated insurance company.

When looking for a vehicle protection plan, customers have a choice between choosing a broker, or a combined marketer/administrator. But, for customers seeking a protection plan that is perfectly suited to their needs, that is affordable, and that will provide excellent service and long-term security, there is only one choice, AA Auto Protection.

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AA Auto Protection Customers Savings Thousands in Repair Costs

December 29, 2009

The drastic decline in vehicle sales hardly means that people are using cars less. Instead, it means that people are keeping their cars longer. For most of these vehicles, the original factory warranty has expired, leaving their owners vulnerable to costly repair bills. Many people are choosing to protect themselves from expensive service visits by [...]

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About Product Warranties

November 18, 2009

Product Warranties are stated component plans that are associated with particular products. These products can include an oil, tablets, and battery contact protectors. The products are intended to protect the parts of the vehicle targeted by the products, and to reduce the likelihood of a breakdown or failure.
Product warranties vary in their coverage. Basic product [...]

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