“How does it work?” ask most owners of a brand new car today, blooming with the latest technology. Later in the car’s life, many owners again ask “How does it work?” But this time they’re not asking about the navigation system or the tire-pressure monitor. This time, they’re asking about their extended car warranty. This guide will help answer that question.
- Take your vehicle to any licensed repair facility.
- The repair shop will diagnose the problem.
- With diagnosis in hand, the repair shop will call the auto warranty administrator, whose contact information is on the contract, and often on a wallet-size card provided by the broker.
- The repair shop will work with a claims agent. The claims agent will certify coverage. Provided the part is covered, the claims agent will issue an authorization code.
- The repair facility will then perform the repair.
- After the repair, the shop will then contact the administrator to collect payment. Quality car warranty administrators will provide payment by credit card, minus the deductible (if applicable).
- The vehicle owner is only responsible for paying the deductible, if there is one, which is paid directly to the shop. Otherwise, the owner picks up his or her keys and drives away, with a newly-repaired vehicle, and money saved.
That’s the way a good extended warranty should work. That’s the way that all of the plans work that are proudly offered by AA Auto Protection.
