Purchase of this Contract
is not required in order to purchase or obtain financing
for the vehicle. This Contract is not issued by the
manufacturer or wholesale company marketing the vehicle.
This Contract will not be honored by such manufacturer
or wholesale company.
- CONTRACT HOLDER
OBLIGATIONS-
- The Contract Holder hereby
authorizes the Participating Lender to: (1) be listed
as joint payee and receive any refund in the event
this Contract is canceled, or (2) to cancel this
Contract in the event the Contract Holder defaults
in his/her obligations to such lender.
- In order for this Contract
to remain in force, the Contract Holder is required
to follow the vehicle manufacturer’s required
maintenance schedule. Some vehicle manufacturers
require that the Timing Belt be changed at a specific
interval. Contract Holder must follow the vehicle
manufacturer’s maintenance guidelines to avoid
denial of a claim because of improper maintenance.
The Contract Holder must keep and make available
verifiable, signed service/purchase receipts that
show that this maintenance has been performed within
the time and mileage limit requirements.
- The Contract Holder and the
Repair Facility are required to obtain from the
Warranty Provider, and an authorization number prior
to beginning any repair covered by this Contract.
- The Contract Holder is responsible
for paying a $100 deductible for each visit to the
Repair Facility, unless lower deductible option
has been purchased.
- The Contract Holder is responsible
for authorizing and paying for any tear down or
diagnosis time needed to determine if the vehicle
has a covered Breakdown. If it is subsequently determined
that the repair is needed due to a covered Breakdown,
the Provider will pay for such tear down or diagnosis.
If the failure is not a covered Breakdown, the Contract
Holder is responsible for payment of such tear down
or diagnosis.
UPP Platinum Blended
- PROVIDER OBLIGATIONS-
If a covered Mechanical Breakdown
of the vehicle occurs during the term of this Contract,
the Provider will:
- Pay the Contract Holder or
the Repair Facility for repair or replacement, as
the Warranty Provider, deems appropriate, of the
Covered Part(s) which caused the Breakdown if the
Contract Holder has met his/her obligations as described
in this Contract and if the Breakdown is not excluded
under the exclusions section of this Contract. Replacement
parts can be of like kind and quality. This may
include the use of new or remanufactured parts as
determined by the Warranty Provider.
- Rental reimbursement is based
on labor time charged to do the repair(s). Rental
will not be authorized until the repairs have been
authorized by the Warranty Provider One (1) day
rental is allowed for parts delay, inspection of
breakdown, and/or four (4) hours to do repairs.
An additional day of rental will be authorized for
every additional eight (8) hours of labor time charged
to do the repairs. TO RECEIVE RENTAL BENEFITS THE
CONTRACT HOLDER MUST SUPPLY the Warranty Provider,
WITH HIS/HER RECEIPT FROM A LICENSED RENTAL AGENCY.
The limit on this reimbursement is up to $50 per
day for up to three (3) days per Breakdown or series
of Breakdowns related in time or cause.
- Reimburse the Contract Holder
for motel and restaurant expenses up to $50 per
day for a maximum of three (3) days in the event
of a Breakdown covered by the Contract, which occurs
more than one hundred (100) miles from your home
and results in a Repair Facility keeping the vehicle
overnight. The maximum benefit per occurrence is
$150. TO RECEIVE MOTEL AND RESTAURANT REIMBURSEMENT,
THE CONTRACT HOLDER MUST SUPPLY the Warranty Provider,
WITH HIS/HER RECEIPTS FROM THE PROVIDERS OF SUCH
SERVICES.
- COVERED PARTS-
This Contract covers ONLY
the components/parts listed below: (1)ENGINE. (a)
Engine head(s); engine block; cylinder barrels; timing
cover; valve cover(s); oil pan; dipstick & tube,
ONLY if damaged by the failure of a lubricated internal
part. (b) The following lubricated internal parts:
pistons, pins & rings, connecting rods & bearings;
crankshaft & main bearings; camshaft, followers
& cam bearings; push rods, valves, springs, replaceable
guides, seats & lifters; rocker arms, shafts &
bushings; timing gear, chain, tensioners & retainers;
eccentric shaft; oil pump. (c) Also covered are the
following: timing belt; serpentine belt; water pump;
intake & exhaust manifolds; engine mounts &
cushions; engine torque strut; harmonic balancer;
flywheel (flexplate) & flywheel ring gear; mechanical
fuel pump; dipstick & tube; all pulleys. (d) All
lubricated internal parts of the vehicle manufacturer
installed turbo-charger or supercharger. The housing
is covered ONLY if damaged by the failure of a lubricated
internal part. (2) TRANSMISSION. (a) Transmission
case, transfer case & torque converter case, ONLY
if damaged by the failure of a lubricated internal
part. (b) All lubricated internal parts contained
within the cases. (c) Computer modules & solenoids;
filler tube & dipstick; vacuum modulator; internal
linkage. (3) DRIVE AXLE. (a) Differential housing,
transaxle housing & final drive housing, ONLY
if damaged by the failure of a lubricated internal
part. (b) All lubricated internal parts contained
within the housings. (c) Axle shafts; constant velocity
joints (CV); universal joints; drive shafts; locking
hubs; locking rings; supports, retainer & bearings.
(4) ELECTRICAL. Alternator; combination turn
signal switch; controllers; cruise control transducer,
engagement switch & servo; distributor; gauges;
horn buttons & horns; motors; pole pieces; power
door locks; pumps; relays; solenoids; speed sensor;
starter; switches; voltage regulator; window defroster;
window regulators; wiring harnesses. (5) STEERING.
(a) Gear housing ONLY if damaged by the failure of
a lubricated internal part. (b) All lubricated internal
parts including: rack & pinion; power steering
pump. (c) Main & intermediate shafts; couplings;
cooler & cooler lines; power cylinder; Pitman
arm; idler arm; tie rod & tie rod ends, link &
control valve. (6) AIR CONDITIONING. Compressor;
condensor; clutch pulley & clutch coils; evaporator;
POA valve; accumulator; orifice; “H” valve;
expansion valve; serpentine belt tensioner; temperature
control programmer; power module; idler pulley &
bearing; ducts & outlet hoses; blower motor; receiver/dryer.
If the air conditioning system is unable to be
repaired due to the shortage, unavailability, or restriction
of CFCs by Federal Mandate (i.e. freon, R-12) then
we do not have any further obligation for repair of
the air conditioning system under this Contract. We
have no obligation to install a retrofit kit on your
vehicle that would allow use of any alternative to
CFCs.
(7) SUSPENSION. Upper
& lower control arms, shafts & bushings; upper
& lower ball joints; steering knuckles; stabilizer
shaft, linkage & bushings; kingpin & bushings;
spindle & spindle supports; torsion bars, coil
& leaf springs; wheel bearings. (8) BRAKES.
Master cylinder; power assist booster; vacuum assist
booster pump; wheel cylinders; combination (proportioning)
valves; hydraulic lines & fittings; disc calipers;
power brake cylinder backing plates; springs, clips
and retainers; self-adjusters; parking brake linkage
and cables; and rear actuators. (9) ELECTRONIC
HIGH-TECH. Level control compressor, sensors &
limiter valve; pneumatic suspension pump, sensors
& valves; ignition module; spark control detonation
sensors & controller; integrated circuit chips;
driver information display & module; keyless entry
system; electronic coil packs; moisture control unit
& sensors; anti-detonation sensors; vehicle manufacturer
installed anti-theft device; the following parts of
the Anti-locking Brake System (“ABS”):
electronic wheel sensors; pump & pressure control
module. (10) COOLING. Radiator; fan & fan
clutch. (11) FUEL DELIVERY. Fuel injectors;
fuel pumps; fuel lines; fuel tank; pressure regulator.
(12) SEALS, SEALING BOOTS & GASKETS. For
the components/parts listed above. (13) AUDIO CENTER.
Vehicle manufacturer installed (in dash) entertainment
chassis modules including radios, magnetic tape players/recorders,
compact disc players, graphic equalizers. Coverage
does not include video equipment
or remote compact disc players.
- BENEFITS
- The following additional benefits are provided
with your Agreement, except where prohibited
by law. Your Agreement provides you with
an emergency road service program when needed 24 hours
a day, 365 days a year. Dispatch service will be provided
by “Signature’s Nationwide Auto Club”,
a GE Financial Assurance Company. When your vehicle
becomes disabled, just call 866-222-7869 and
a service vehicle will be dispatched to you.
Simply sign for the service and go on your way.
There is a combined $400 limit for auto club benefits
for the term of your Agreement.
TOWING SERVICE
When your vehicle cannot be started or driven,
or is in an accident, you are covered up to
fifty dollars ($50) per occurrence.
EMERGENCY TIRE SERVICE
- Whenever you have a flat or damaged
tire, you are covered up to a maximum of thirty-five
dollars ($35) per occurrence for the service provider
to change the inflated spare from mount to wheel.
UPP Platinum Blended
LOCKOUT SERVICE -
Misplaced, broke, or accidentally locked your
keys in the vehicle? Dispatch will provide locksmith
or emergency vehicle service to assist you.
Independent Service Providers’ vehicles are
equipped to provide locksmith service. This service
is limited to fifty dollars ($50) per occurrence.
BATTERY SERVICE -
In the event the battery for your vehicle fails,
battery services will be provided to a maximum of
thirty-five dollars ($35) per occurrence. Independent
Service Providers’ vehicles are ALL equipped
to boost batteries as well as perform minor adjustments
to batteries, starters, and alternators.
FUEL DELIVERY SERVICE
- At Your Service will deliver
oil, fuel, or water to the site of the member. The
member is responsible for the cost of the fuel. In
the event that local state regulations prohibit the
delivery of flammable materials (i.e. gas), At
Your Service will tow your vehicle
to the nearest gas station within the limits of your
towing coverage. These delivery services are limited
to thirty-five dollars ($35) per occurrence.
WINCHING -Winching
services will provide winching service within 100
feet of the roadside (excludes off-road driving).
Winching services are limited to thirty-five dollars
($35) per occurrence.
- EXCLUSIONS
- WHAT THIS VEHICLE SERVICE CONTRACT DOES NOT
COVER- This Contract does not cover
the following: Repair or replacement of a covered
component/part to correct conditions that may reasonably
be assumed to have existed at the inception date of
the coverage provided by this Contract (Pre-existing
conditions); A Breakdown caused by lack of manufacturer’s
specified maintenance; A Breakdown caused by contamination
of or lack of proper fuels, fluids, coolants or lubricants,
including a Breakdown caused by a failure to replace
seals or gaskets in a timely manner; Repair of any
parts used, added or replaced during a covered repair
which are not necessary to the completion of the covered
repair or were not damaged by the failure of a Covered
Part (Such replacement is considered betterment and
is not covered by this Contract); Any cost covered
by a repairer’s or supplier’s guarantee,
or any cost which would normally be covered by a manufacturer’s
warranty; Cost or other damages caused by continued
vehicle operation after the failure of a Covered Part
or the failure to replace a worn part that has not
failed; Any liability, cost or damages the Contract
Holder may incur to the benefit of any third parties
other than the Warranty Provider,-approved repair
or replacement of Covered Parts which caused a Breakdown;
A Breakdown caused by overheating, rust or corrosion;
A Breakdown caused by collision, fire, electrical
fire or meltdown, theft, freezing, vandalism, flood,
or for any hazard insurable under standard physical
damage insurance policies whether or not such insurance
is in force with respect to the vehicle; Loss of use,
loss of time, loss profits or savings, inconvenience,
commercial loss, or other incidental or consequential
damages or loss that results from a Breakdown; Liability
for damage to property, or for injury to or death
of any person arising out of the operation, maintenance
or use of the vehicle, whether or not related to a
Breakdown; Any costs or other benefit for which the
manufacturer has announced its responsibility through
any means including public recalls or factory service
bulletins; Any part not covered by, or excluded by
the original vehicle manufacturer's warranty; A gradual
reduction in operating performance due to normal wear
and tear, such as to guides, valves, rings, and transmission
clutch pack discs and bands, unless the Wear &
Tear Option has been purchased (Wear and Tear is defined
as damage to a component that hasn’t failed
but doesn’t meet the manufacturer’s tolerances
or specifications); Vehicles that have been modified
in a manner that increases the likelihood of a Breakdown;
Consequential damage of a covered component by a non-covered
component is not covered; failure of a non-covered
component caused by a covered component is not covered;
Continued operation of an impaired vehicle which causes
further damage is not covered.
- COMMERCIAL
USE DEFINED- A Commercial Use vehicle is defined
as a vehicle registered to a business and/or for business
purposes. Vehicles that are used in excess of manufacturer's
g.v.w. or for excessive hauling and pulling are excluded
from coverage hereunder. Tow trucks, snowplows, taxis,
and police vehicles are specifically excluded from
coverage hereunder.
- HOW THIS CONTRACT
MAY BE CANCELED, INCLUDING REFUNDS AND CHARGES-
The Contract Holder may cancel this Contract by contacting
the Warranty Provider. The Contract Holder may cancel
this Contract within thirty (30) days of the Contract
Purchase Date [within sixty (60) days if this Contract
was purchased in California and the manufacturer’s
warranty was in effect on the Contract Purchase Date],
if no claim has been made, and receive a full refund
of the Total Contract Purchase Price, less the applicable
cancellation fee. The Contract Holder may cancel this
Contract at any other time and receive a pro rata
refund of the Total Contract Purchase Price based
on the greater of the days in force or the miles driven
compared to the Total Contract Term, less the applicable
cancellation fee and claims paid. The Term of this
Contract for cancellation purposes will be based on
the date of purchase of the vehicle and the vehicle
mileage on such date. the Warranty Provider, is primarily
liable to provide any refund under this Contract.
If this Contract was purchased in Arizona,
Georgia or North Carolina, the refund
will be issued on the above-mentioned pro rata basis,
whenever it is canceled. If this Contract was purchased
in Alabama, Nevada, Texas or
Wyoming, a ten percent (10%) penalty per month
shall be added to a refund that is not made within
forty-five (45) days of return of the Contract to
the Warranty Provider If this Contract was purchased
in New York or Washington, said penalty
shall be added to a refund not made within thirty
(30) days of return of the Contract to the Warranty
Provider If this Contract was purchased in Colorado,
the Contract Holder may not cancel this Contract at
any time. The applicable cancellation fee shall be
$50, except: if this Contract was purchased in Alabama,
the applicable cancellation fee shall be $25 and will
not be assessed if the Contract Holder is entitled
to a full refund hereunder; if this Contract was purchased
in California, the applicable cancellation
fee shall be the lesser of $25
UPP Platinum Blended
or ten percent (10%) of the
Total Contract Purchase Price; if this Contract was
purchased in Illinois, the applicable cancellation
fee shall be the lesser of ten percent (10%) of the
Total Contract Purchase Price or $50; if this Contract
was purchased in Georgia or Missouri,
a cancellation fee shall not be assessed; if this
Contract was purchased in Nevada and it is
canceled within twenty (20) days after the Contract
Purchase Date, there shall be no applicable cancellation
fee; if this Contract was purchased in North Carolina,
the applicable cancellation fee shall be ten percent
(10%) of the refund issued hereunder; if this Contract
was purchased in Oklahoma, if this Contract
is canceled by the Contract Holder, return of the
premium shall be based upon ninety percent (90%) of
the unearned pro rata premium, in the event the Contract
is canceled by the association, return of premium
shall be based upon one hundred percent (100%) of
unearned pro rata premium, of the Total Contract Purchase
Price; if this Contract was purchased in Washington,
the applicable cancellation fee shall be $25 if the
Contract is canceled ten (10) or more days after the
Contract Purchase Date (if the Contract is canceled
before that time, there shall be no applicable cancellation
fee). Refunds issued hereunder shall be issued less
the value of any services received by the Contract
Holder (including claims paid), except: if this Contract
was purchased in Alabama or Illinois,
such subtraction of the value of any services received
by the Contract Holder shall apply only to cancellations
not fully refunded; if this Contract was purchased
in Arizona, Nevada or Wisconsin, such
subtraction of any services received by the Contract
Holder shall never apply.
- WHAT
TO DO IF YOU HAVE A BREAKDOWN -
1) Use all reasonable means
to protect the vehicle from further damage. This may
require you to stop the vehicle, turn off the engine,
and have the vehicle towed.
2) If your vehicle is within
forty (40) miles of the selling dealer and the dealer
has a repair facility, you must call them and make
sure they can work on your particular vehicle. If
they can, you need to make arrangements to get the
vehicle to them. If the selling dealer doesn’t
do repairs you can take the vehicle to any qualified
repair facility. To assure coverage under the terms
of the Contact, Authorization must be optained
prior to any repair.
3) Present this Contract
to the Repair Facility, call the Warranty Provider,
and fax any required maintenance receipts.
4) Prior to proceeding with
repairs, ensure the Repair Facility calls the Warranty
Provider, with an estimate of repairs
and receives an authorization
number from the Warranty Provider 5) The Claims Department
of the Warranty Provider, is responsible for the performance
of Provider under this Contract. 6) In-home service
is not provided under this Contract. Any payment of
the costs of transporting the vehicle for service
is
provided under this Contract
exclusively pursuant to the terms and conditions.
7) The Contract Holder is responsible for paying a
$100 deductible for each visit to the Repair Facility,
unless lower deductible surcharge is purchased.
8) Reimbursement for emergency
repairs performed outside of normal business hours
can be obtained by the Contract Holder only if he/she
follows the above procedures on the first business
day after such emergency repairs are performed.
- WHAT
the Warranty Provider, WILL DO WHEN YOU REPORT A CLAIM
-
Upon the filing of a claim
under this Contract, the Warranty Provider, will verify
the validity of the Contract (proper owner, proper
vehicle, Contract still in force), verify the Breakdown
with the Repair Facility, verify coverage, and authorize
repair of covered parts (provide Repair Facility with
authorization code and confirm cost of repair). Payment
is provided through direct billing, credit card, or
Contract Holder reimbursement.
- HOW THIS
CONTRACT MAY BE TRANSFERED -
Only the original Contract
Holder may transfer this Contract. This option is
not available to the Contract Holder if the vehicle
is traded or sold to or through any entity other than
a private party. The rights and duties of the Contract
Holder under this Contract may be transferred in a
sale of the vehicle directly to another private party,
but only if the Contract Holder: (1) Sends the completed
transfer application to the Warranty Provider, within
thirty (30) days of the sale or transfer of the vehicle,
and (2) encloses a $50 transfer fee (No transfer fee
is assessed if this Contract was purchased in the
State of Missouri). In the event the vehicle
is a total loss or is repossessed, any rights and
obligations under this Contract immediately transfer
to the lien holder, if any. The Contract Holder must
provide the new owner with copies of all receipts
as listed under the section of this Contract entitled
"CONTRACT HOLDER OBLIGATIONS".
- PROVIDER'S
RIGHT TO CANCEL THIS CONTRACT - If this Contract
was purchased in Nevada, the Warranty Provider,
reserves the right to cancel this Contract for any
reason within the first seventy (70) days after the
Contract Purchase Date; thereafter, and if this Contract
was purchased anywhere other than Nevada, at
any time, the Warranty Provider, reserves the right
to cancel this Contract upon the occurrence of any
of the following:
- Failure by the Contract Holder
to pay an amount when due.
- Conviction of the Contract
Holder of a crime, which results in an increase
in the service required under this Contract.
- Discovery of fraud or material
misrepresentation by the Contract Holder in obtaining
this Contract or in presenting a claim for service
hereunder.
- Discovery of an act or omission
by the Contract Holder, or a violation by the Contract
Holder of any condition of this Contract, which
occurred after the effective date of this Contract
and which substantially and materially increases
the service required under this Contract, including
but not limited to failure of the odometer of the
vehicle or if for any reason it does not record
the actual mileage of the vehicle after the Contract
Purchase Date and the actual mileage of the vehicle
cannot be established to a
NO CLAIMS WILL BE PAID
WITHOUT PRIOR AUTHORIZATION
UPP Platinum Blended
reasonable degree of certainty,
if there is a lack of required maintenance, if the
vehicle is operated without coolant or lubricant,
and if the vehicle is used for commercial purposes
(unless the commercial use option is part of this
Contract).
• A material change
in the nature or extent of the required service or
repair which occurs after the effective date of this
Contract and which causes the required service or
repair to be substantially and materially increased
beyond that contemplated at the time this Contract
was issued or sold.
No cancellation of this Contract
by the Warranty Provider, shall become effective until
fifteen (15) days after the notice of cancellation
is mailed to the Contract Holder. the Warranty Provider,
will not charge a cancellation fee if this Contract
is canceled by the Warranty Provider. NOT APPLICABLE
IN ARIZONA. If this Contract was purchased in South
Carolina under Chapter 78 of the South Carolina
Code of Laws, a ten percent (10%) penalty per month
shall be added to a refund that is not paid or credited
within forty-five
(45) days after return of
the Contract to the Provider.
- OTHER
IMPORTANT CONTRACT PROVISIONS -
ARIZONA- Claims may not be
denied solely because of a pre-existing condition
unknown by the Contract Holder at time of purchase.
IOWA - The Iowa Insurance Commissioner is Therese
M. Vaughan, Division of Insurance, State of Iowa,
330 East Maple Street, Des Moines, Iowa 50319. IDAHO
- Coverage afforded under this motor Vehicle
Service Contract is not guaranteed by the Idaho Insurance
Guarantee Association. TEXAS - Unresolved complaints
concerning Provider or questions concerning the regulation
of Service Contract providers may be addressed to
the Texas Department of Licensing and Regulation,
E.O. Thompson State Office Building, 920 Colorado,
Austin, Texas 78701, (512) 463-2906. UTAH -
Coverage afforded under this Contract is not guaranteed
by the Property and Casualty Guaranty Association.
WASHINGTON - The implied warranty of merchantability
on the motor vehicle is not waived if the Contract
has been purchased within ninety (90) days of the
purchase date of the motor vehicle from a Provider
who also sold the motor vehicle covered by the Contract.
The Contract Holder acknowledges by initialing hereafter
that he/she has read the sections entitled Contract
Holder Obligations, What To Do If You Have A Breakdown,
Covered Parts, Exclusions - What This Vehicle Service
Contract Does Not Cover, Contract Term, and How This
Contract May Be Canceled. ______________ WISCONSIN-Claims
may not be denied solely because the Contract Holder
did not obtain preauthorization within a reasonable
time frame. THIS WARRANTY IS SUBJECT TO LIMITED
REGULATION BY THE OFFICE OF THE COMMISSIONER OF INSURANCE.
A SECURITY DEPOSIT WITH THE WISCONSIN STATE TREASURER
IS BEING USED IN LEIU OF A INSURANCE POLICY.
If this Contract is financed
through the vendor, selling dealer, their representative,
or the Warranty Provider, then should a claim occur
prior to all payments being made, the outstanding
balance owed to the vendor, selling dealer, their
representative, or the Warranty Provider will be deducted
from the amount authorized. In Nevada we can only
deduct delinquent payments from the claim amount authorized.
This Contract contains the complete agreement between
the parties and is not valid unless signed by both
the Contract Holder and an authorized representative
of the Provider. The aggregate total of Provider’s
liability for all benefits paid or payable during
the term of this Contract shall not exceed the actual
cash value of the vehicle according to current National
Auto Dealers Association standards at the time of
Breakdown.