How to Cancel Your Warranty Policy
To terminate your coverage and cancel your warranty you simply have to send the cancellation documentation to us and we will handle the rest.
Below is the documentation needed based on how long you have had your policy. Your cancellation is effective the date the documentation is postmarked and you are no longer covered for repairs and no longer entitled to the plan benefits as of the postmarked date.
Your warranty will be canceled according to the "cancellation" provisions of the warranty contract. Please read and understand the "cancellation" section of your warranty before beginning the cancellation process. Some warranties do not contain a cancellation clause and cannot be canceled. Product warranties cannot be canceled after 30 days or after using the product. In most cases, the cancellation refund you receive will be based upon the purchase price, less any claims paid, pro-rated by either the unused time or unused mileage remaining on the warranty, less any applicable cancellation fees if any. If you have had significant claims against your warranty you may not be entitled to a refund. Also, if you were on a payment plan and missed payments additional fees may apply.
If you have any questions please email us at CustomerService@AAAutoWarranty. com and include your full name and phone number.
To Cancel Within 30 Days of Purchase Date
To cancel a warranty within 30 days of purchase date you will need to mail us the following documents:
- A dated and signed letter from you indicating that you want to cancel your warranty and why.
- Your original warranty contract marked "Cancel".
Please mail these documents to:
AAAutoWarranty
Cancellation Dept.
44 Cooper St., Suite C
Woodbury, NJ 08096
We will issue your refund within 5 business days after we receive your documents. Please note that your documents must be postmarked within 30 days of the purchase date.
To Cancel After 30 Days of Purchase Date
To cancel a warranty that has been in effect for more than 30 days from date of purchase date you will need to mail us the following documents:
- A dated and signed letter from you indicating that you want to cancel your warranty and why.
- Your original warranty contract marked "Cancel".
- Proof of mileage which could be:
- A notarized statement of mileage. This must be an original document and you must sign it in the presence of a notary public.
- If you traded in your vehicle to a dealer, a copy of the notarized odometer statement provided by the dealer to whom you traded in your vehicle.
- If your vehicle was declared a total loss by your insurer, a copy of their "total loss" letter, indicating the mileage on the vehicle at the time of loss.
- If you sold your vehicle to another private party or otherwise disposed of it, a notarized statement by you of the mileage at the time of sale or disposition. This must be an original document and you must sign it in the presence of a notary public.
Please mail these documents to:
AAAutoWarranty
Cancellation Dept.
44 Cooper St., Suite C
Woodbury, NJ 08096
Your refund amount will be based on the pro-rated unused portion of your warranty, less any claims you have filed, and less the AA Auto Warranty cancellation fee and any fees imposed by your warranty company or payment plan.
If you have financed your warranty and were canceled for non-payment you may not be entitled to a refund.
All refunds require 90 days to process from the time we receive your cancellation request and full cancellation documentation.
AA Auto Warranty does not know the status or amount of your refund during the 90 day period your warranty company is processing your cancellation. When the processing has been completed we will immediately notify you and issue your refund.
