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INTERSTATE
DIAMOND PLAN COVERAGE DETAILS*
For
the most accurate and up to date description of coverage,
please
view the actual contract here: Interstate
Diamond Plan Contract
Parts listed are not covered.
For all Coverage levels, this Vehicle Service Contract
Provides NO Coverage or Benefits for the following:
A. The Following Parts:
Carburetor; Battery; Battery/Battery Pack On Hybrid
Vehicles; Shock Absorbers; Manual Transmission Clutch
Assembly; Friction Clutch Disc And Pressure Plate; Throwout
Bearing; Manual And Hydraulic Linkages; Distributor
Cap And Rotor; Safety Restraint Systems (Including Air
Bags); Glass; Lenses; Sealed Beams; Light Bulbs; Brake
Hardware; All Exhaust And Emission Components Except
Those Specifically Listed Under The Coverage Section
Of This Contract; Weather Strips; All Trim, Moldings,
Handles, Knobs Or Dials; Bright Metal; Chrome; Upholstery
And Carpet; Paint; Outside Ornamentation; Bumpers; Body
Sheet Metal And Panels; Tires And Wheels/Rims; Gps Navigation
Systems; Phone Systems; Tv/Video/Entertainment Systems
And Internet Access Systems Unless Luxury Electronics
Option Has Been Purchased By You And Accepted By Us.
B. Maintenance Services
And Parts Described In Your Vehicle's Owner's Manual
As Supplied By The Manufacturer And Other Normal Maintenance
Services And Parts Including, But Not Limited To: Alignments;
Wheel Balancing; Tuneups; Spark Plugs And Spark Plug
Wires; Glow Plugs; Hoses; Drive Belts; Brake Pads, Linings,
Shoes, Drums And Rotors; Wiper Blades.
C. Shop Supply Charges;
Epa Disposal Fees; Special Order Parts Shipping Cost;
Parts Locator Research Fee; Storage Fees; Filters, Lubricants,
Coolants, Fluids And Refrigerants Except When Replacement
Is Required Due To A Covered Failure.
D. Any Component Not Covered
By The Vehicle Manufacturer For The Full Term Of The
Vehicle Warranty Is Excluded.
E. Any Failure Resulting
From Collision; Internal Or External Fire; Theft; Vandalism;
Riot; Explosion; Lightning; Earthquake; Freezing; Rust
Or Corrosion; Windstorm; Hail; Water Or Flood; Acts
Of God; Acts Of War; Acts Of Terrorism; Salt; Environmental
Damage; Contamination Or Loss Of Fluids, Fuels, Coolants
Or Lubricants; Abuse; Negligence; Lack Of Normal Maintenance
Required By The Manufacturer's Maintenance Schedule
For Your Vehicle; Improper Servicing After The Effective
Date Of This Contract; Sludge Build-Up Or Failure To
Maintain Proper Levels Of Lubricants And/Or Coolants;
Not Protecting The Vehicle From Further Damage When
A Failure Has Occurred.
F. Any repair or replacement
of a covered part if no failure has occurred regardless
of repair facility recommendations; or if the wear on
that part has not exceeded the field tolerances permitted
by the manufacturer; any repair not specifically authorized
by us.
G. If any alterations have
been made to your vehicle or you are using, or have
used, your vehicle in a manner not recommended by the
manufacturer. This will include, but not be limited
to: the failure of any custom or add-on/aftermarket
part regardless if supplied by a franchised dealer or
not; any frame or suspension modifications; lift kits;
oversized/undersized tires or wheels; trailer hitches;
unauthorized modifications to any system.
H. If your odometer has
ceased to work and repairs have not been immediately
made; the odometer has been altered in any way subsequent
to purchase; or if vehicle's true mileage cannot be
determined.
I. Any liability for property
damage, or for injury to or death of any persons arising
out of the operation, maintenance or use of your vehicle,
whether or not related to the parts covered. Loss of
time, profit, inconvenience, or any other loss that
results from a failure (except as provided under the
benefits or coverages herein.) this contract does not
provide coverage for damages for bad faith, punitive
or exemplary damages, personal injury including bodily
injury, property damage (except as specifically stated
in the contract) and attorney's fees.
J. Repairs to seized or
damaged engines due to continued operation regardless
of cause or without sufficient lubricants or coolant.
You are responsible for making certain that the oil
and temperature warning lights/gauges are functioning
properly. You must pull off the road immediately and
discontinue vehicle operation when either of these lights/gauges
indicates inadequate protection or performance or when
overheating occurs.
K. Salvaged title vehicles;
when responsibility for a repair is covered by an insurance
policy; warranty from the manufacturer including extended
drive train, major component or full coverage warranties;
a repairer's guarantee/warranty; or failures for which
the manufacturer has announced its responsibility through
any means, including recall campaigns and factory service
bulletins.
L. If your vehicle is used
for towing a trailer or other object or vehicle without
being equipped with a factory installed or authorized
tow package; or is used for commercial purposes, including,
but not limited to, rental, taxi, limousine, livery
or shuttle, towing or road repair, construction, farming
or agricultural purposes, job site activities, hauling,
police or emergency services, principal off road use,
racing, competitive driving, snow removal, route-work,
service or repair unless commercial use option has been
purchased by you and accepted by us.
M. Any failure occurring
prior to the contract purchase date, or if information
provided by you or a repair facility cannot be verified
as accurate or is found to be deceptively inaccurate.
N. Any failure occurring
outside of the united states of america or canada.
O. Damage caused by pre-ignition
detonation, pinging, improper/contaminated fuel or improper
engine adjustments.
ADDITIONAL BENEFITS:
CAR RENTAL: We will,
in the event of a Failure covered by this Contract,
pay or reimburse You for receipted expenses to rent
replacement transportation (from a Dealer or licensed
rental agency) while Your Vehicle is undergoing repair.
Such payment shall be limited to thirty dollars ($30)
for each eight (8) labor hours, or portion thereof,
of applicable labor time necessary to complete the repair,
up to a maximum of one hundred fifty dollars ($150)
per occurrence. This Coverage does not apply to time
waiting for parts or other delays beyond the control
of the repair facility. In the event of a major component
(engine, transmission or drive axle) replacement, a
maximum of five (5) days of parts delay Coverage will
be afforded provided additional authorization is obtained
from Administrator (except where prohibited by law).
TRAVEL EXPENSES: We will
in the event a Failure covered by this Contract occurs
more than one hundred (100) miles from Your home, reimburse
You up to seventy-five dollars ($75) per day for up
to five (5) consecutive days for receipted motel/restaurant
expenses (except where prohibited by law). The date
of Failure will be considered the first day of the five
(5) day maximum period.
EMERGENCY ROADSIDE ASSISTANCE
Towing / Road Service / Lockout:
1-800-492-6762 – Producer Code: 28244 –
Plan: “N” In the event Your Vehicle is
disabled, We will dispatch a service vehicle to Your
location to assist You. In the event Your Vehicle
is unable to continue under its own power Your Vehicle
may be towed to a location of Your choosing. We will
pay the first $50 of any roadside assistance requested.
Additional costs exceeding the first $50 are Your
responsibility and payment will be expected at the
time service is rendered. When calling for towing
or road service You must call toll-free 1-800-492-
6762. You will be required to give the representative
assisting You the following information: Producer
Code – 28244, Your Vehicle Service Contract
Number (located on the front right hand corner of
this application) and Your Plan Letter which is N.
Coverage: You are entitled
to one (1) service per 72-hours. We will pay the first
$50 for any of the following requested services: towing;
battery jumpstart; flat tire change; essential fluid
delivery (You are responsible for the actual cost
of the delivered fluids i.e. gas, oil, water, etc.);
locksmith (cost of replacement keys is not included).
Reimbursement: In the
event Your Vehicle is disabled and You contracted
for any of the above covered services on Your own,
You will be able to submit Your original receipted
road service expenses for reimbursement consideration.
Reimbursement will only be considered when properly
licensed and insured providers provide a covered service;
private citizen services are not reimbursable. Your
reimbursement for towing is $50. Reimbursement for
any other roadside service including locksmith services
is $50. You must send Your original receipted roadside
bills along with a completed claim form to Administrator.
Claim forms may be obtained from Administrator.
*Rates and coverage provided
on this site are for informational purposes only and
subject to change. Please refer to the Extended
Service Contract for complete descriptions of
the coverage. We use the terms 'Warranty' and 'Extended
Warranty' interchangeably with 'Vehicle Service Contract'
and 'Extended Service Contract' for marketing purposes
only.
