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INTERSTATE
DIAMOND PLAN COVERAGE DETAILS*
For
the most accurate and up to date description of coverage,
please
view the actual contract here: Interstate
Diamond Plan Contract
Parts listed are not covered.
For all Coverage levels, this Vehicle Service Contract
Provides NO Coverage or Benefits for the following:
A. Any failures occurring
during the first thirty (30) days and one thousand (1,000)
miles from date of contract purchase are not covered
if this is a used vehicle contract with a waiting period.
B. The following parts:
carburetor; battery; battery/battery pack on hybrid/electric
vehicles; shock absorbers; manual transmission clutch
assembly; friction clutch disc and pressure plate; throwout
bearing; manual and hydraulic linkages; distributor
cap and rotor; safety restraint systems (including air
bags); glass; lenses; sealed beams; light bulbs; brake
hardware; all exhaust and emission components except
those specifically listed under the coverage section
of this contract; weather strips; all trim, moldings,
handles, knobs or dials; bright metal; chrome; upholstery
and carpet; paint; outside ornamentation; bumpers; body
sheet metal and panels; tires and wheels/rims; GPS navigation
systems; phone systems; tv/video/entertainment systems
and internet access systems unless luxury electronics
option has been purchased by you and accepted by us.
C. Maintenance services
and parts described in your vehicle’s owner’s
manual as supplied by the manufacturer and other normal
maintenance services and parts including, but not limited
to: alignments; wheel balancing; tuneups; spark plugs
and spark plug wires; glow plugs; hoses; drive belts;
brake pads, linings, shoes, drums and rotors; wiper
blades.
D. Shop supply charges;
epa disposal fees; special order parts shipping cost;
parts locator research fee; storage fees; filters, lubricants,
coolants, fluids and refrigerants except when replacement
is required due to a covered failure.
E. Any component not covered
by the vehicle manufacturer for the full term of the
vehicle warranty is excluded.
F. Any failure resulting
from collision; internal or external fire; theft; vandalism;
riot; explosion; lightning; earthquake; freezing; rust
or corrosion; windstorm; hail; water or flood; acts
of god; acts of war; acts of terrorism; salt; environmental
damage; contamination or loss of fluids, fuels, coolants
or lubricants; abuse; negligence; lack of normal maintenance
required by the manufacturer’s maintenance schedule
for your vehicle; improper servicing after the effective
date of this contract; sludge build-up or failure to
maintain proper levels of lubricants and/or coolants;
not protecting the vehicle from further damage when
a failure has occurred.
G. Any repair or replacement
of a covered part if no failure has occurred regardless
of repair facility recommendations; or if the wear on
that part has not exceeded the field tolerances permitted
by the manufacturer; any repair not specifically authorized
by us.
H. If any alterations have
been made to your vehicle or you are using, or have
used, your vehicle in a manner not recommended by the
manufacturer. This will include, but not be limited
to: the failure of any custom or add-on/aftermarket
part regardless if supplied by a franchised dealer or
not; any frame or suspension modifications; lift kits;
oversized/undersized tires or wheels; trailer hitches;
unauthorized modifications to any system.
I. If your odometer has
ceased to work and repairs have not been immediately
made; the odometer has been altered in any way subsequent
to purchase; or if vehicle’s true mileage cannot
be determined.
J. Any liability for property
damage, or for injury to or death of any persons arising
out of the operation, maintenance or use of your vehicle,
whether or not related to the parts covered. Loss of
time, profit, inconvenience, or any other loss that
results from a failure (except as provided under the
benefits or coverages herein.) this contract does not
provide coverage for damages for bad faith, punitive
or exemplary damages, personal injury including bodily
injury, property damage (except as specifically stated
in the contract) and attorney’s fees.
K. Repairs to seized or
damaged engines due to continued operation regardless
of cause or without sufficient lubricants or coolant.
You are responsible for making certain that the oil
and temperature warning lights/gauges are functioning
properly. You must pull off the road immediately and
discontinue vehicle operation when either of these lights/gauges
indicates inadequate protection or performance or when
overheating occurs.
L. Salvaged title vehicles;
when responsibility for a repair is covered by an insurance
policy; warranty from the manufacturer including extended
drive train, major component or full coverage warranties;
a repairer’s guarantee/warranty; or failures for
which the manufacturer has announced its responsibility
through any means, including recall campaigns and factory
service bulletins.
M. If your vehicle is used
for towing a trailer or other object or vehicle without
being equipped with a factory installed or authorized
tow package; or is used for commercial purposes, including,
but not limited to, rental, taxi, limousine, livery
or shuttle, towing or road repair, construction, farming
or agricultural purposes, job site activities, hauling,
police or emergency services, principal off road use,
racing, competitive driving, snow removal, route-work,
service or repair unless commercial use option has been
purchased by you and accepted by us.
N. Any failure occurring
prior to the contract purchase date, or if information
provided by you or a repair facility cannot be verified
as accurate or is found to be deceptively inaccurate.
O. Any failure occurring
outside of the united states of america (50 U.S. States
and the District of Columbia) or Canada.
P. Damage caused by pre-ignition
detonation, pinging, improper/contaminated fuel or improper
engine adjustments.
OPTIONAL
LUXURY ELECTRONICS COVERAGE:
GPS Navigation
System: Navigation display unit, navigation
control module, navigation system wiring harness. The
following parts are specifically excluded: antennae;
cables and wiring.
Phone System:
Charger/cradle, microphone, speakers, phone. The following
parts are specifically excluded: antennae; wiring &
cables.
TV/Video Entertainment
System: LCD screen (10" or less), RF modulator,
video cassette player with auxiliary inputs (No recording
capability), digital video disc player, power converter.
The following parts are specifically excluded: remote
control; cables and wiring; headphones.
Internet Access
Systems: Power converter, satellite
ADDITIONAL BENEFITS:
CAR RENTAL: We will,
in the event of a Failure covered by this Contract,
pay or reimburse You for receipted expenses to rent
replacement transportation (from a Dealer or licensed
rental agency) while Your Vehicle is undergoing repair.
Such payment shall be limited to thirty dollars ($35)
for each eight (8) labor hours, or portion thereof,
of applicable labor time necessary to complete the repair,
up to a maximum of one hundred seventy five dollars
($175) per occurrence. This Coverage does not apply
to time waiting for parts or other delays beyond the
control of the repair facility. In the event of a major
component (engine, transmission or drive axle) replacement,
a maximum of five (5) days of parts delay Coverage will
be afforded provided additional authorization is obtained
from Administrator (except where prohibited by law).
TRAVEL EXPENSES: We will
in the event a Failure covered by this Contract occurs
more than one hundred (100) miles from Your home, reimburse
You up to seventy-five dollars ($75) per day for up
to five (5) consecutive days for receipted motel/restaurant
expenses (except where prohibited by law). The date
of Failure will be considered the first day of the five
(5) day maximum period.
EMERGENCY ROADSIDE ASSISTANCE
Towing / Road Service / Lockout:
In the event Your Vehicle is disabled, We will dispatch
a service vehicle to Your location to assist You.
In the event Your Vehicle is unable to continue under
its own power Your Vehicle may be towed to a location
of Your choosing. We will pay the first seventy five
dollars ($75) of any roadside assistance requested.
Additional costs exceeding the first seventy five
dollars ($75) are Your responsibility and payment
will be expected at the time service is rendered.
When calling for towing or road service You must call
the following toll-free number: 1-800-492-6762. You
will be required to give the representative assisting
You the following information: Producer Code –
28244, Your Vehicle Service Contract Number (located
on the front right hand corner of the Declaration
Page) and Your Plan Letter which is S.
Coverage: You are entitled
to one (1) service per 72-hours. We will pay the first
seventy five dollars ($75) for any of the following
requested services: towing; battery jumpstart; flat
tire change; essential fluid delivery (You are responsible
for the actual cost of the delivered fluids i.e. gas,
oil, water, etc.); locksmith (cost of replacement
keys is not included).
Reimbursement: In the
event Your Vehicle is disabled and You contracted
for any of the above covered services on Your own,
You will be able to submit Your original receipted
road service expenses for reimbursement consideration.
Reimbursement will only be considered when properly
licensed and insured providers provide a covered service;
private citizen services are not reimbursable. Your
reimbursement for towing is seventy five dollars ($75).
Reimbursement for any other roadside service including
locksmith services is seventy five dollars ($75).
You must send Your original receipted roadside bills
along with a completed claim form to the Administrator.
Claim forms may be obtained from the Administrator.
A vehicle service contract (VSC)
is often referred to as an "extended warranty,"
but it is not a warranty. A VSC does, however, provide
repair coverage for your vehicle after the manufacturer's
warranty expires. A VSC is a contract between you and
a VSC provider or administrator that states what is
a covered repair and what is not. AA Auto Protection
is a marketer of VSCs and does not sell warranties.
VSCs sold by AA Auto Protection are agreements between
consumers and third party VSC providers, not AA Auto
Protection.
