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OWNER CAR CARE
ULTIMATE PLAN COVERAGE DETAILS*
For
the most accurate and up to date description of coverage,
please
view the actual contract here: Owner
Car Care Ultimate Contract
We will pay or reimburse
You for reasonable costs to repair or replace any Breakdown
of all mechanical or electrical parts except those listed
below are NOT COVERED, less any Deductible:
(1) For any claim not receiving pre-authorization for
repairs from the administrator.
2) For repairs to any part or parts of
the described vehicle not specifically listed in section
2, breakdown coverages, of this contract and for any
of the following factory installed parts: CB Radio,
Radar Detector, Stereo Equalizer, Amplifier, On Board
Global Positioning System (Unless The Optional Surcharge
Is Paid), Fax Modem, Built-In TV and VCR, Video Game
System, Computer System Including Printer, Carburetor,
Battery, Battery Cables, Shock Absorbers, Manual Transmission
Clutch Assembly (Friction Clutch Disc, Pressure Plate
and Throw Out and Pilot Bearing), Manual and Hydraulic
Linkages, Transmission and Brake Cables, Distributor
Cap and Rotor, Safety Restraint Systems (Including Air
Bags), Glass, Lenses, Headlamps and Projection Lamp
Assemblies, Sealed
Beams, Light Bulbs, Fuses, Circuit Breakers, Brake Rotors
and Drums, Exhaust Systems, Emission Components, Windshield
Wiper Arms, Weather Strips, Trim, Moldings, Bright Metal,
Chrome, Upholstery and Carpet, Zippers, Nuts, Bolts
and Fasteners, (Except When Replacement Is Required
During A Covered Repair) Freeze Plugs, Cup Holders,
Ash Trays, Dash Pad, Squeaks, Rattles, Water Leaks,
Wind Noise, Seat Frames, Paint, Outside ornamentation,
Inside and Outside Door Handles, Hinges, Mirrors, Mirror
Hinges, Mirror Housings, Hubcaps, Bumpers, Body Sheet
Metal and Panels, Body Parts, Frame, Brackets and Structural
Body Parts, Vinyl and Convertible Tops, Tires (except
as may otherwise be provided under the tire coverage
benefit option).
3) For maintenance services and parts
described in your vehicle's owner manual as supplied
by the manufacturer and other normal maintenance services
and parts which include, but are not limited to: Alignments,
Adjustments, Cleaning, Wheel Balancing, Tune-Ups, Spark
Plugs, Spark Plug Wires, Glow Plugs, Manual Transmission
Clutch Assembly (Friction Clutch Disc, Pressure Plate,
Flywheel, Throw Out and Pilot Bearings), Manual and
Hydraulic Linkages, Hoses, Drive Belts, Shop Supplies
and Environmental Waste Charges.
4) For Damage and/or Breakdown Resulting
From Collision, Road Hazard, Fire, Theft, Vandalism,
Riot, Explosion, Lightning, Earthquake, Windstorm, Volcanic
Eruption, Freezing Rust or Corrosion, Windstorm, Hail,
Water or Flood, Acts of God, Salt, Environmental Damage,
Chemicals, Contamination of Fluids, Fuels, Coolants,
Lubricants or Foreign Material.
5) For damage resulting from coagulated
coolants.
6) For any breakdown caused by misuse,
abuse, negligence, lack of scheduled maintenance required
by the manufacturer's maintenance schedule for your
vehicle, or improper servicing or repairs performed
by you or a repair facility. Failure to provide verifiable
proof of maintenance will/ may void coverage. For any
breakdown caused by pre-ignition, detonation, carbon,
sludge or varnish build-up, lubricant blockage or the
failure to maintain proper levels of lubriants, and/or
coolants,
7) any breakdown resulting from failure
to protect your vehicle from further damage when breakdown
has occurred. You are responsible for making certain
that the oil and temperature warning lights/gauges are
functioning properly. You must pull off the road immediately
in a safe manner and discontinue vehicle operation when
either of these lights/gauges indicates inadequate protection
or performance.
8) For any repair or replacement of any
covered part if a breakdown has not occurred.
9) If any alterations have been made
to your vehicle or you are using or have used your vehicle
in a manner not recommended by the manufacturer, including,
but not limited to damage resulting to any custom or
add-on part or failure as a result of any custom or
add- on part, including but not limited to: All Frame
or Suspension Modifications, Lift Kits, Oversized/Undersized
Tires, Trailer Hitches, Engine Modifications, Transmission
Modifications, and/or Drive Axle Modifications, Emissions
and/or Exhaust Systems Modifications. Oversized tires
that cause your odometer to be read improperly. You
must retain proof that your vehicle's odometer has been
recalibrated so that the true and actual mileage can
be determined. If proof cannot be provided, the administrator
has the right to recalculate your expiration mileage
in accordance with industry standards.
10) If your vehicle does not have a valid
manufacturer vin or is titled branded as salvage, junk,
rebuilt, totaled, flood damaged or manufacturer buyback.
11) For any breakdown, if your vehicle's
odometer is broken, has been altered and/or has ceased
to operate so the actual vehicle mileage cannot be determined.
12) For any liability for property damage,
or for injury to or death of any person, arising out
of the operation, maintenance or use of your vehicle,
whether or not related to the parts covered.
13) For loss of use, time, shop delays,
profit, inconvenience, or any other loss or incidental
charges.
14) When the responsibility for any repair
is covered by an insurance policy, supplier or repairer
guarantee/warranty, manufacturer and/or dealer customer
assistance program or any warranty from the manufacturer
such as extended drive train, major component or full
coverage warranties (regardless of the remaining manufacturer's
warranty when you purchased this contract). Further,
coverage under this contract is similarly limited in
the event of a breakdown if the manufacturer has announced
its responsibility through any means, including public
recalls and factory service bulletins.
15) If your vehicle is used for towing
a trailer or another vehicle or object unless your vehicle
is equipped with factory installed or factory authorized
tow package.
16) If your vehicle is used for commercial
or business use such as, but not limited to, rental,
taxi, limousine or shuttle, towing or road repair operations,
construction, job site activities, hauling, police or
emergency service, principally off-road use, racing
or competitive driving or snow removal or any use involving
regular multiple drivers. This exclusion does not apply
in the event the light commercial option is elected
and the appropriate surcharge is paid. In the event
that occurs, this exclusion will only apply in part
as the covered activities listed in the light commmercial
option will be allowed. Any activity not listed in the
light commercial option will be excluded.
17) For damage by non-covered parts to
covered parts.
18) For damage by covered parts to non-covered
parts.
19) For any claim if the contract holder
no longer owns the vehicle regardless of when the breakdown
occurred.
20) For any breakdown or condition occurring
prior to the contract purchase date or during the contract
elimination period.
21) For any breakdown, if the repair information
provided by you or the repair facility is not true.
22) For breakdowns that occur to your
vehicle outside the United States or Canada.
23) In the event a non-covered part is
required to be replaced due to the replacement of a
covered part that has failed, and the non-covered part
has not failed, the non-covered part is not covered
under this contract.
24) For any breakdown caused by the gradual
reduction in performance due to normal wear and tear.
ADDITIONAL BENEFITS:
Towing Benefit - in the
event of a Breakdown covered by this Contract, We will
pay or reimburse You for receipted towing expenses up
to one hundred dollars
($100.00) per occurrence. No Deductible shall apply
to this benefit.
Rental Benefit - In the
event of a Breakdown covered by this Contract, We will
pay or reimburse You for receipted expenses to rent
a replacement vehicle, from a licensed rental agency,
while Your Vehicle is at a Repair Facility. Coverage
will be provided to You up to a maximum of thirty-five
dollars ($35.00) for every eight (8) labor hours, or
a portion thereof, of authorized labor time required
to complete the repair, up to a maximum of one hundred
and seventy-five dollars ($175.00) for each Breakdown.
In addition, a maximum of one (1) additional day of
rental shall be paid for parts ordering and inspection
delays. No Deductible shall apply to this benefit.
Trip Interruption - In
the event a Breakdown covered by this Contract occurs
more than one hundred (100) Miles from Your home and
results in a Repair Facility keeping Your Vehicle overnight,
We will reimburse You for receipted lodging and restaurant
expenses, up to one hundred twenty-five dollars ($125.00)
per day for a maximum of three (3) days, and a maximum
benefit of three hundred and seventy-five dollars ($375.00)
per Breakdown. No Deductible shall apply to this benefit.
Lost Key/Lockout - In
the event the keys for Your Vehicle are lost, broken
or accidentally locked in Your Vehicle, this benefit
covers receipted expenses, up to a maximum of fifty
dollars ($50.00), for locksmith services. No Deductible
shall apply to this benefit.
Tire Coverage Benefit -
In the event Your Vehicle's tire(s) incur(s) damage
from a Road Hazard, We will pay or reimburse You for
receipted expenses for tire repair, or if non-repairable,
for tire replacement up to a maximum of twenty dollars
($20.00) for each tire repaired or one hundred dollars
($100.00) for each tire replacement, up to a maximum
aggregate of four hundred dollars ($400.00) during the
term of this Contract. In order to obtain coverage under
this benefit the tire tread depth must be a minimum
of 3/32". No Deductible shall apply to this benefit.
Auto Deductible Reimbursement
Benefit - In the event You file a claim against
Your collision or comprehensive auto insurance policy
that is paid by Your auto insurance company, we will
reimburse You up to $250.00 (two hundred and fifty dollars)
towards Your insurance deductible. A thirty day (30)
waiting period applies to this benefit. This benefit
is limited to one (1) occurrence during the life of
this contract. You must notify us of a claim under this
benefit within thirty (30) days of the date of final
settlement in order to collect Your reimbursement under
this benefit. Under no circumstance shall the date of
loss predate the Contract Purchase Date plus the thirty
(30) day waiting period. Notification must be in writing.
The following documents must be submitted to us to receive
your benefit:
1. A police Report or Statement from
you detailing the incident.
2. A copy of your proof of Insurance.
3. A copy of your vehicle registration.
4. A copy of the claim documentation that was submitted
to your insurance company.
5. A copy of the claim check issued by your insurance
company.
6. A copy of the repair bill or repair order signed
by you at the completion of repairs.
7. Any other documentation that we, in our sole discretion
may request to verify your claim.
All documentation must be submitted to
us within sixty (60) days of the date of final settlement
in order to obtain reimbursement. No deductible shall
apply to this benefit.
*Rates and coverage provided on
this site are for informational purposes only and subject
to change. Please refer to the Extended
Service Contract for complete descriptions of the
coverage. We use the terms 'Warranty' and 'Extended
Warranty' interchangeably with 'Vehicle Service Contract'
and 'Extended Service Contract' for marketing purposes
only.
