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ALPHA FULL COVERAGE
VEHICLE SERVICE CONTRACT

FOLLOWING MAINTENANCE AND PARTS EXCLUDED

Incidental or consequential damages or loss caused by a breakdown of components (or otherwise) including property damage, personal injury, inconvenience, and loss of Vehicle use. Punitive damages are also expressly excluded.

Repairs covered by the manufacturer warranty on the covered Vehicle, manufacturer recalls, and factory service bulletins. Any warranty on parts and/or labor from any party other than the Administrator supersedes this Contract. If the Vehicle or specific components on the Vehicle have a warranty, You are responsible for seeking coverage from the entity that provides the warranty. You are then subject to the terms and conditions of that warranty. The Administrator has no liability for that repair or any costs or inconvenience associated with that repair. Repairs required because of collision, abuse, operation without proper lubrication or coolant, road conditions, misuse, negligence, exposure, alterations, lift-kits, oversize tires, racing, accidents, fires, floods, riots, acts of vandalism, theft, or terrorism. Any other losses normally covered by causality insurance. Repairs required due to lack of proper and responsible maintenance, abuse through improper towing, and abuse through continued operation of an impaired Vehicle that shows signs of a clear mechanical problem. Any repair required due to normal wear and tear.  Repairs required due to overheating, regardless of the cause of overheating, or repairs required due to loss of fluids, regardless of the cause of the loss of fluids. These include, but are not limited to, loss of engine oil, coolant, transmission fluid, freon, power steering fluid, or axle grease. Repairs to be covered components that are performing the function for which they were designed.

Any repair to valves or worn piston rings where the malfunction is low compression and/or oil consumption. No coverage will be granted under this contract for any damage caused by failure to maintain the Vehicle to the standards of the manufacturer. This includes, but is not limited to, failures resulting from aftermarket modifications. Examples include, but are not limited to, suspension lift kits, superchargers, nitrous oxide kits, GPS systems, lighting accessories, and stereo systems. No coverage will be granted to Vehicles that are used for commercial, rental, or delivery purposes.

Manual transmission claims will not be covered if, at the time of failure, the clutch components are worn to the extent that replacement is required.  Pre-existing conditions are not covered by this service contract.

Tires, battery, all glass, lenses, sealed beams, light bulbs, brake rotors and drums, shock absorbers, exhaust components, catalytic converter, charcoal canisters, door handle assemblies, speakers, telephones, televisions, AM/FM radio/cassette/CD players exceeding three hundred dollars ($300) repair or replacement costs, GPS/Navigation systems exceeding three hundred dollars ($300) repair or replacement costs, combination GPS/navigation & radio units exceeding three hundred dollars ($300) repair or replacement costs, DVD players, game centers, audio/video equipment, radar detectors, touch screens and/or voice activated accessories, voice recognition systems, safety restraint systems to include airbags and related components, fusable links and fuses, circuit boards, head light assemblies, tail light assemblies, shop supplies, hazardous waste charges, bolts, screws, nuts, washers.

Any parts replacement or service which is considered normal maintenance by the manufacturer including but not limited to: tune-ups, carburetor adjustments, oil changes, chassis lubrication, engine adjustments, fuel system cleaning, repairs related to fuel or oil contamination, spark plugs and wires, front end alignments including adjustments/alignments to Covered Repairs, wheel balancing, positive crankcase ventilation valves, filters, belts, hoses, constant velocity and double offset joint seals and/or boots, brake linings or pads, manual clutch assemblies, friction disc, throwout bearings, pressure plate, manual hydraulic linkages, the following emission components: purge sensors/solenoids/valves, vacuum canister, vapor return canister, vapor return lines/valves, air pump/lines/valves, emission vapor sensors, gas cap/filler neck.

Imperfection in paint, trim or other appearance items, squeaks, rattles, wind noises, water leaks, body, door and glass alignment, weather strips, trim moldings, bright metal, chrome, upholstery, carpet, paint, outside ornamentation, bumpers, sheet metal, vinyl and convertible tops and assemblies, tires, rims, and door hinge assemblies.

ALL PARTS NOT LISTED ABOVE ARE COVERED

 

EMERGENCY ROADSIDE ASSISTANCE

Call toll-free 1-800-451-0459

Lockout Services: If You lose Your keys or are unable to unlock Your Vehicle You will be entitled to $100.00 toward the cost of a locksmith.

Flat tire: Provider will dispatch a serviceperson to change Your Vehicle’s damaged tire to a usable spare.

Fuel at No Charge: You will be provided (3) three gallons of fuel at no charge to You - enough to get You to safety.

Dead Battery: Provider will clean off Your battery cables and jump start Your car.

Towing: When towing is necessary, Vehicle is towed to the selling dealer or the nearest authorized service facility within 150 miles. Provider will pay $100.00 toward winching service if needed to relocate Your Vehicle to a safe place.

24-Hour Assistance: When You're on the road, the provider can get an emergency message to loved ones or receive them for You during weather or roadside emergencies. Provider will also make arrangements to transport You up to 150 miles when Your Vehicle is disabled.

To Obtain Service: Please call direct to obtain Emergency Roadside Service at 1-800-451-0459. Service will provide a locksmith if such service is deemed necessary; however, service must make all judgments as to the necessity of such service. Service response will be prompt. Service cannot be held responsible for delays that are caused by actions beyond our control, including, but not limited to, severe weather or traffic conditions.

 

CONTRACT BENEFITS

Labor Coverage: The labor required to repair or replace all parts covered under this service contract shall be as defined in the ALLDATA or Mitchell software. Administrator will also cover up to one hour of diagnostic charges (up to sixty five dollars ($65)) per approved claim.

Rental Coverage: Administrator will cover 1 day of rental for every 4 hours of covered labor (as defined in the ALLDATA or Mitchell software). Downtime waiting for parts or scheduling for service is not included. Administrator will reimburse purchaser up to $25.00 per day. The total rental coverage cannot exceed $150. Receipts will only be accepted from licensed rental car agencies.

Rates and coverage provided on this site are for informational purposes only and subject to change. Please refer to the Extended Service Contract for complete descriptions of the coverage. We use the terms 'Warranty' and 'Extended Warranty' interchangeably with 'Vehicle Service Contract' and 'Extended Service Contract' for marketing purposes only.
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