Vehicle Customer Care Premium Coverage
For vehicles any model year under 125,000 miles
The Premium Plan is the most comprehensive named-component covered protection plan available on the market today.
GASOLINE/DIESEL ENGINES: All internally lubricated parts to include: Camshaft & Bearings, Intake & Exhaust Valve, Valve Springs, Valve Guides, Pushrods, Lifters, Rocker Arms, Rocker Shafts, Cam Belt/Chain, Timing Gears, Timing Guides and Tensioner, Pistons, Piston Pins and Rings, Connecting Rods and Bearings, Crankshaft and bearings, Flywheel, Harmonic Balancer, Diesel Vacuum Assist Booster Pump, Oil Pump and it’s gears and pick up screen. The Engine Block, Cylinder Head(s), Valve Cover(s), Timing Cover and Oil Pan are covered only if damaged by an internally lubricated component. Rotary Engine: All internally lubricated parts to include: rotors, rotor chambers, eccentric shaft, bearings, seals & gaskets for listed components only.
DIFFERENTIAL: All internally lubricated parts to include: Ring, Pinion and Spider Gears, carrier and all Bearings, Axles, Constant Velocity Joints (excluding Boots), Drive Shaft(s), Universal Joints, Seals & Gaskets for listed components only. The differential case/housing is also covered only if damaged by its internally lubricated components.
TURBOCHARGER / SUPERCHARGER / INTERCOLLER: Vanes, Main Shaft and Bearings, Seals and Gaskets for listed components only. The Turbo/Supercharger Housing is also covered only if damaged by its internally lubricated components. (Belts, Turbo Oil Feed and Return Tubes are EXCLUDED from Coverage under this contract.)(Factory installed Only) - OPTIONAL.
TRANSMISSION/TRANSAXLE (AUTOMATIC or STANDARD): All internally lubricated parts to include: Torque Converter, Oil Pump, Valve Body, Governor, Bands, Drums, Planetaries, Sun Gear and Shell, Sprag(s), Shaft(s), Bearings and related Bushings, Shift Rails, Forks, Synchronizers, Seals & Gaskets for listed components only. The Transmission Case, Bell Housing and Oil Pan(s) are also covered only if damaged by the above internally lubricated components . NOTE: THE TRANSMISSION CLUTCH PARTS ARE NOT COVERED AT ANY TIME .
AIR CONDITIONING: Compressor Assembly including its Head Plate, Pistons, Rods, Shafts, Reed Valves and Bearings; Compressor Clutch Assembly including its Hub, Plate, Coil Pulley and Bearings; Condenser, Evaporator, Accumulator/Receiver Dryer and Orifice Tube; Seals & Gaskets for listed components only. (Factory Installed Only).
BRAKES: All internal parts of the Master Cylinder, Vacuum Assist Booster, Disc Calipers, Wheel Cylinders, Compensating Valve, Metal Hydraulic Lines and Fittings, Seals & Gaskets for listed components only.
FUEL: Mechanical and Electrical Fuel Pump, Fuel Injection Pump, Fuel Nozzles, Lines and Tank Filler Neck.
COOLING SYSTEM: Water Pump, Fan and its Fan Clutch, Primary Cooling Fan Motor is also covered on those vehicles not equipped with a Fan Clutch. (Air conditioning Condenser Cooling Fan Motor Is Excluded From Coverage).
ELECTRICAL: Starter and Alternator to include: Wiring Harness, Voltage regulator. Manually operated Switches, Front and Rear Windshield Wiper Motors, Power Seat Motors and Power Window Motors.
ENHANCED ELECTRICAL: All Power Motors and Solenoids related to the electrical operations of: Antenna, Door Locks, Power Head Light Motors, Seat Motors, Mirror Motors, Convertible Top Motors and Power Trunk Release.
Electronic High Tech: Level Control Compressor, Sensors and Limiter Valve, Pneumatic Suspension Pump, Sensors, Valves and Components, Fuel Injector Sensors and Control Module, Ignition Module, Spark Control Detonation Sensors and Controller, Moisture Control Unit and Sensors, Anti-Detonation Sensors, Combination Entry System, Anti-Theft Device (Manufacturer Installed ONLY), Brake Anti-Locking Sensors, Controls and Components. The Following parts of the Anti-Locking Brake System (ABS): Electronic Wheel Sensors, Pumps and Pressure Control Module, I/ C Chips and Master Cylinders.
STEERING: All internally lubricated parts of the Steering Gear Box/Rack and Pinion. Power Steering Pump, Steering main and Intermediate Shafts, Coupler(s), Power Cylinder Assembly, Pitman Arm, Idler Arm and Tie Rods, Seals & Gaskets for listed Components only.
FRONT AND READ SUSPENSION SYSTEM: Upper and Lower Control Arms, Control Arm Shafts and Bushings, Upper and Lower Ball Joints, King Pins and Bushings, Torsion bar, Stabilizer bar, spindle and Spindle Support, Seals & Gaskets for listed components only.
FOUR WHEEL DRIVE TRANSFER UNIT: All internally lubricated parts to include: Chain, Viscous Coupling, Gears, Bearings, and shafts, Seals and gaskets for listed components only. The transfer case is also covered only if damaged by the above listed internally lubricated components.
AUDIO SYSTEM COVERAGE: We will pay or reimburse you up to $300 per incident and up to a Maximum of $500 during the term of your contract for repair or replacement of a covered part. This includes (AM/FM) Radio, main Speaker System, Cassette Player, Single CD Player, Graphic Equalizer, and Premium sound Amplifier. COVERAGE DOES NOT INCLUDE: Multi-CD Changer Systems, Satellite Radio Functions, Rear Seat Audio Controls, Headphones, Wireless or Infrared remotes.(Original Factory Installed Only).
LABOR: Labor hours determined by currently published, nationally recognized, flat rate guides (e.g.: ALLDATA, Mitchell, Motors, etc.). The labor rate will be determined by nationally accepted industry standards, which vary based on a number of factors including, but not limited to: the geographic region, type of repair facility and type of repair being performed. You use the repair facility of YOUR choice (dealer, national chain, local mechanic) and pays your claim quickly and efficiently over the phone via our corporate credit card.
EMERGENCY ROADSIDE ASSISTANCE:
The following sign and drive Emergency Roadside Assistance benefits are available for the Term of Your Contract, 24 hours a day / 365 days a year anywhere in the United States (including Alaska and Hawaii) and Canada. For Emergency Roadside Assistance, you must first call toll-free number. The following non-accident related services are available for covered Breakdown up to a maximum benefit of $100.00 per incident any time during the Term of Your Contract.
• Towing* - when towing is necessary, the covered Vehicle will be towed to a service facility.
• Battery Service - if a battery failure occurs, a jump start will be applied to start the covered vehicle.
• Flat Tire Assistance - if a flat tire occurs, service consists of removal of the flat tire and its replacement with your inflated spare tire.
• Vehicle Fuel (fuel, oil, and coolant for your vehicle) - an emergency supply of fuel, oil, fluid and water will be delivered if you are in emergency need. You must pay for the fuel or other fluid when it is delivered.
• Lock-Out Assistance - if your keys are locked inside of the Vehicle, we will provide assistance in gaining access.
• Rental - In the event of a covered mechanical failure, there will be reimbursement for actual expenses occurred for substitute transportation at the maximum rate of $175.00.
• Travel Expenses - In the event of a covered mechanical failure, there will be reimbursement for up to $225.00 for restaurant, meals, and lodging that you incur for staying at a hotel/motel when your vehicle can not be operated and is more than 100 miles from your home.
OPTIONAL COVERAGE - Wear & Tear - COmmercial Use
DEDUCTIBLE OPTIONS - 50.00
This coverage is available on any vehicles with less than 125K miles.
Rates and coverage provided on this site are for informational purposes only and subject to change. Please refer to the Extended Service Contract for complete descriptions of the coverage. We use the terms 'Warranty' and 'Extended Warranty' interchangeably with 'Vehicle Service Contract' and 'Extended Service Contract' for marketing purposes only. Alaska, Alabama, Arizona, California, Florida, Georga, Kentucky, Louisiana, Maine, Maryland, Minnesota, New Jersey, New Hampshire, Oklahoma, Washington, and Wisconsin residents are not eligible.