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Some Tips to Make Sure Your New Extended Warranty Contract Works

DocumentYou’ve done all your homework, and finally gotten extended warranty coverage for your automobile. But before you put it in your glove box, it’s best to take an hour or two to make sure everything is the way it should be. “An ounce of prevention is worth a pound of cure,” as they say.

When you first get your new extended warranty contract, make sure that the mileage that you reported to the enrolling agent is the same as printed on your agreement. Mileage discrepancies, meaning an uncertain vehicle history, can be a reason for denying a claim. Ensuring that the mileage printed on your car warranty contract is accurate will help prevent what could be a messy process to correct.

The most important number on your contract is the Vehicle Identification Number, or VIN. The VIN is the unique serial number assigned to every car. Your auto warranty is tied to your car by the VIN. It’s critical to make sure that the VIN on your warranty agreement is the same as shown on your insurance card, or registration, or most important, the car itself. The VIN can be found on the dashboard facing the windshield, or on a sticker inside the door.

Although you probably reviewed the car warranty contract prior to buying, now that you have it, it’s very important to read the plan from cover-to-cover. A thorough reading of your contract will reveal benefits that you may not have known about (like rental or towing or trip interruption reimbursement). You also may learn about requirements that you were not aware of, such as specific intervals to get an oil change. You paid a lot of money for your extended warranty, and there is no reason not to read and be sure of exactly what you’ve gotten for your money.

All good auto warranties have a validation or exclusionary period. This is an interval of time and mileage before which claims cannot be submitted. Often the validation period is 30 days and 1000 miles, but it can be different. It’s very important to know what the duration of your validation period is, so that you know when your new extended warranty is active.

Your car warranty contract also includes instructions for filing a claim. Since that’s the main function of your new plan, knowing this process is crucial to being satisfied with your agreement. Normally the steps are to have your mechanic call in the claim once the problem has been diagnosed. If the claim is for a covered part, the mechanic is given an authorization code, then the work is performed. Afterward, the mechanic is paid over the phone by the extended warranty company’s credit card. Again, this is the typical procedure, but it can vary, but your contract will specify the exact steps to follow.

About 2 hours of time and some commonsense measures are all that are needed to ensure that your extended warranty work how you expect it to work. If an error is detected, or a question comes up, the problem is easier to fix, and the question more easily answered, before the plan becomes active.

Brokers like AA Auto Protection offer extended warranty coverage for all types of vehicles. But no matter who you get your plan from, once it’s in your hands, do read it, confirm the information, and ask any questions that come to mind about it. That will ensure that the peace of mind you wanted from a warranty is actually there when you need it.

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By |2017-05-28T05:20:59-04:00April 14th, 2015|Auto Warranties|

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