For the most accurate and up to date description of coverage, please view the actual contract here: Prime Direct Powertrain Ruby Contract – Can’t read the page? Click here to install Adobe Reader
During the Service Contract Period We will pay a Repair Facility, or at Our option, reimburse You the Cost to remedy any Breakdown of the parts listed below, less Deductible:
ENGINE and WATER PUMP – The following parts only are covered: pistons, piston rings, piston pins, crankshaft and main bearings, connecting rods and rod bearings, camshaft and camshaft bearings, timing chain and timing gears, intake and exhaust valves, valve springs, oil pump, push rods, rocker arms, hydraulic lifters, rocker arm shafts and water pump. All internally lubricated parts of the turbocharger/supercharger (factory installed only). The engine block, cylinder heads and turbocharger/supercharger housing are also covered if the above-listed parts caused a Breakdown of the engine block, cylinder heads or turbocharger/supercharger housing. No other parts are included under this Contract. Parts that require normal manufacturer’s recommended replacement intervals are not covered under this Contract. Seals and gaskets are only covered when required in connection with the replacement of a covered part.
TRANSMISSION/TRANSAXLE – All internally lubricated parts of manual or automatic transmissions, including oil pump, drums, planetaries, sun gear and shell, shafts, bearings, side gears, carrier pinion gear, ring gear, shift rail, forks, synchronizers, and torque converter. Breakdown of the Transmission/Transaxle case if caused by the failure of an internally lubricated covered part. Damage resulting from failure by related parts or units such as, but not limited to: friction parts, such as clutches, of any kind, levers, controls, linkage, cables, radiator, coolers, rubber mounts, external oil lines, viscous couplings, drive axles and electrical components, internal or external, to the engine and transmission are not covered. Seals and gaskets are only covered when required in connection with the replacement of a covered part.
TRANSFER CASE – All internally lubricated parts of the 4 X 4 Transfer Case. Breakdown of the Transfer Case if caused by the failure of an internally lubricated covered part. Damage resulting from failures by related parts or units such as, but not limited to: friction parts, such as clutches, of any kind, levers, controls, linkage, cables, radiator, coolers, rubber mounts, external oil lines, viscous couplings, drive axles and electrical components, internal or external, to the Transfer Case are not covered. Seals and gaskets are only covered when required in connection with the replacement of a covered part.
LABOR – Labor charges are based on Mitchell flat rate time to repair or replace a covered component.
RENTAL – In the event of a Breakdown covered by this Contract, We will pay or reimburse You for receipted expenses to rent a replacement vehicle (from a licensed rental agency) or for alternate public transportation while Your Vehicle is at a licensed repair facility. Coverage will be provided to You on the following basis, up to a maximum of thirty dollars ($30) for every eight (8) labor hours, or portion thereof, of applicable labor time required to complete the repair, up to a maximum of one hundred fifty dollars ($150) for each repair visit. This Coverage does not apply to the time waiting for parts, services, weekends or other delays beyond the control of the repair facility or the Administrator. However, an additional three (3) days of rental Coverage applies in the event of a parts delay when an internal repair or replacement is performed on a major component (Engine, Transmission, Drive Axle). No Deductible will apply to this Coverage.
EMERGENCY ROAD SERVICE – In the event Your Vehicle is disabled, We will dispatch a service Vehicle to Your location to assist You. In the event Your Vehicle is unable to continue under its own power, Your Vehicle may be towed to a location of Your choosing. You will receive twenty-five (25) miles of towing at no cost. Any additional mileage will be Your responsibility and payment will be expected at the time service is rendered. When calling for towing or road service, You must call 1-866-330-0760. You will be required to give the representative assisting You the following information: Producer Code-96581, Your Member Number (which is Your contract number on the top right of Your contract) and Your plan letter which is U.
Coverage: You are entitled to one (1) service per seventy-two (72) hours. Services available to You at no cost are: a tow up to twenty-five (25) miles, battery jumpstart, flat tire change, fuel delivery (You are responsible for the actual cost of the delivered materials), locksmith. Reimbursement: In the event Your Vehicle is disabled and You contracted for any of the above covered services on Your own, You will be able to submit Your original receipted road service expenses for reimbursement consideration. Maximum for any covered services is strictly limited to one hundred dollars ($100.00). You must send Your original receipted roadside bills along with a letter of explanation to: Prime Auto Care, Inc., 1081 Hanover Street, Wilkes-Barre, PA, 18706-2028.
TRIP INTERRUPTION – In the event of covered Mechanical Breakdown which occurs more than one hundred (100) miles from Your home and results in a repair facility keeping the Vehicle overnight, We will reimburse You for receipted motel and restaurant expenses, up to ninety dollars ($90.00) per day for a maximum of three (3) days. Total benefits shall not exceed two hundred seventy dollars ($270.00) Per Occurrence. Prior authorization is not required for Trip Interruption benefits.